Conroe Plumbing llc

Fast and professional I had a leak under my kitchen sink and conroe advanced plumbing came out the same day. They were professional, explained everything clearly, and fixed the problem quickly. Very fair pricing too. Highly recommend them in Conroe!

Called Conroe Plumbing on a Sunday after a holiday. Dylan promptly answered the phone and gave me a quote over the phone. The quote was exactly as charged. Very courteous, professional, and quick response. We'll definitely call them again.

Joey and Dillon are Great ! They called me with an ETA . They arrived onsite and attacked the water leak. I’ve never seen such a Team in my whole life . Their Professionalism speaks volumes … Prompt , Courteous and Professional.. If you need a Plumber , Call Conroe Plumbing first ! You won’t be disappointed.

If I could give 0 stars I would. It started last night when my punch guy/handyman cut a stub out line for my whole house water filtration system. The line was Pex material and he didn't have the proper tools to make the connection. It's a new construction house so I wasn't concerned that there wasn't water running to the house last night but wanted to line up a plumber for today (I'm the builder). I called Conroe plumbing and described the situation. The lady on the phone scheduled the appointment, said it would be $125 trip charge, $85 for each additional hour and $35 more if they brought a "helper"....then said she would get a plumber to call me to make sure they could do the work. 90 minutes later he called. I told him the situation and even texted him a photo of the pipe. He said no worries, they had the tools, and it would take one guy less than an hour. The next morning on time a young man showed up with a "helper". I showed them to the garage and he began looking at the pipe. From the onset I knew I was in trouble. This kid knew nothing and the helper knew even less. They made 3 trips to their truck, then a 25 minute phone call to their office telling someone over the phone all about the job and asking what to do. He walked back into the garage to tell me the repairs would take all day, because he DIDN'T HAVE THE TOOLS so he had to go back for the right tools and parts, and because it was so complicated he would be charging me $700. Please see pictures below. I told him "no thanks and have a blessed day". $125+ tax = wasted. I then called Moore plumbing supply and talked to them. I drove over purchased 2 shark bite connectors and a section of CPVC (I paid for 10 feet but only needed about 2 feet). Total cost $58 and time taken in the garage to bring water back on by myself = 15 minutes. I'm sure they have helped a lot of people in the community but I shudder to think of the lies and the costs. Update: Today the owner contacted me and apologized for the experience. He stated that there was miscommunication between himself and his worker and wanted to make the situation right. He has offered to refund the trip charge and even went so far as to hold a meeting with his staff using this as a "teachable moment" and vowing to offer more value to his customers. Even though my experience wasn't good their response let me know that was an isolated event and they will work to do the right thing.

At 4:00 pm (of course) on Tuesday my kitchen sink backed up. After calling a couple other plumbers in my area that were busy, I called Conroe Plumbing. The lady that answered the phone was so friendly and said she could have somebody there by 4:30 or 5:00 pm. Corbyn and his apprentice Evan arrived promptly around 4:45. Both were very friendly and professional! It took a little while, but the line was cleared and the cost was very reasonable! I will keep them in my contact list for sure!