Connor & Sons Plumbing

I've been a loyal customer of this plumbing company in Warrenville for many years now, and I've always been impressed with their work. Most recently, I had a major septic system issue that needed immediate attention. The job required installing over 200 feet of new piping. Over the years, they've also helped me with toilet repairs, water heater replacements, leak detection, and various other plumbing needs. I've learned that in plumbing, sometimes you have to choose between getting the job done quickly, affordably, or with top quality. With these plumbers, I've always been able to count on them to do the work right—whether I needed a fast fix in an emergency, or a more budget-friendly solution when time wasn't an issue. This time, when my septic system failed, I needed it done both quickly and correctly, and they delivered. Douglas and his team arrived early in the morning with all the necessary equipment and supplies. They quickly diagnosed the problem, excavated the area, brought in gravel and pipes, completed the repairs, replaced the line, backfilled with gravel and topsoil, and even made sure to level the yard as much as possible before finishing up. The health inspector came by throughout the day, and the whole job was done by the end of the afternoon. This repair was a big job and not a cheap one, but it was essential. The team's dedication to finishing everything in one day really made a difference for me. If you're in Warrenville and need plumbing work—whether it's an urgent issue or a planned project—I highly recommend reaching out to this team. They truly care about getting the job done right.

We needed help hooking up our new gas grill to the outdoor gas line, but we thought we might be smelling gas and weren't sure how to safely connect it ourselves. We contacted Connor & Sons Plumbing, and the person who answered was quick to help, arranging for a plumber to come out that same morning. Douglas arrived within the hour, used soap bubbles to show us exactly where the gas was leaking, and replaced a bad valve before connecting our grill to the gas line. Douglas was very professional, explained each part of the job to us, and made sure we felt comfortable with everything. We are very happy with the service and would highly recommend using this plumbing company for any future needs.

Connor & Sons Plumbing sent Douglas out and he completely changed how I felt about plumbing companies. Douglas was very detailed in his inspection, and made sure to explain all my options honestly and clearly. I wish more plumbers showed this level of professionalism and care in their work. I called and someone was able to send Douglas out the same day. He arrived right on time and even called before coming over. Douglas checked out the problem and quickly got a team together to fix the leak in my main water line. Now my water is running again, and my floors are dry and free from water damage. After finishing the repair, the owner even swept up my first floor, which I really appreciated. They took the time to explain what was wrong and how they fixed it in simple terms I could understand. I highly recommend this company for anyone needing plumbing help.

Absolutely satisfied with the plumbing services we received. We found out late one evening that both our water heater and basement toilet were leaking. Honestly, we didn’t expect a call back right away, but Douglas called us that night and got us on the schedule for the next morning. The team came to our home in Warrenville fully prepared—they even brought a new water heater just in case, so the replacement was quick and easy. Everything was fixed within 16 hours of us noticing the leaks, and that includes the time we were sleeping! Douglas also took care of the leaking toilet as an extra bonus and explained exactly what was causing the problem. I really appreciated how Douglas was honest about our repair options and mentioned ways we could try to save money, but also explained the benefits of choosing a professional plumber for reliable results. We’ve had problems with other plumbing companies before, but this plumber’s prices were very reasonable and matched what we expected for a water heater replacement in the Warrenville area. It’s been over two months now, and we haven’t had any trouble with our new water heater or the toilet. If you’re looking for quick, dependable, and friendly plumbing service, I highly recommend this company!

We have called on this plumbing company many times over the years for different plumbing jobs, and every experience has been great. Douglas, our go-to plumber, is always on time, dependable, and takes real pride in his work. He’s also very easy to talk to and truly cares about his customers. During a home remodel, even other contractors took notice of Douglas’s high-quality pipework and commented on how well everything was installed. He really stands out when it comes to customer service. Douglas is upfront about what needs to be done and takes the time to explain every step, so you always know what’s going on. Most recently, we had a problem with our hot water heater. Douglas showed up right away the next morning, listened carefully to what I wanted in a hot water system, and offered honest advice. He didn’t just try to sell me a new heater or a repair, but instead helped me figure out the best solution for my needs, even though it wasn’t something that would benefit him financially. That honesty and professionalism have definitely earned my trust for the future.