Complete Plumbing
Plumber · Centerville, OH
Our verdict
4.6★ Google across 5 analyzed reviews (60 total); 4 of 5 analyzed are 5-star; skilled work on rusted pipes and sump pump systems; one 2★ review flags labor billed at $158/hr including parts-pickup time.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Workmanship=2 in themes; 5+ hour kitchen/bathroom pipe replacement left area spotless; sump pump discharge repair described as 'excellent quality' at a reasonable price (DT4Ig0q5NvXAZkd5bMxO, b8902h3xkn5JIsEZZZCsc).
1 cited review
“Shawn and Nick did a great job on repairing and replacing several pipes that were rusted. They spent over 5 hrs working in the kitchen and bathroom. The clean up was awesome. I am very pleased with the professional job they did.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Upfront pricing integrity: quoted price matched final bill exactly, including on a messy backed-up tub/toilet job (NwDi6L01NHcfLtqFrqYB).
1 cited review
“The information prices I was given initially was the same after the job was finished. He communicated appropriately the plan and followed through as discussed. I called them into the mess if a backed up tub and toilet and they addressed all my issues.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Labor billed at $158/hr including travel time to pick up parts from store; 1hr 40min parts-run charged at same rate as installation labor (5OJ7GLDNV4apDED6LOb1).
“They charged 158 USD per hour for picking up the water heater from the store which is a major part of the installation charges. 1hr 40 minutes for pickup of water heater and total installation was 3 hrs and 45 minutes.”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Complete Plumbing has installed a Water Heater in the past (2021) and now it has gone bad. They helped us to have a technician and found that the water heater was bad and under warranty. They didn't cover labor under warranty and just covered the water heater. They charged 158 USD per hour for picking up the water heater from the store which is a major part of the installation charges. 1hr 40 minutes for pickup of …”
Positive
“I have been in Supply Chain for more than 45 years and I can't remember the last time I've worked with such a GREAT company. Complete Plumbing did an absolutely AMAZING job replacing the 25 year old shut-off valves under my kitchen sink. Shaun and Cameron were fantastic—professional, efficient, and extremely knowledgeable. They’re true modern-day craftsmen who take real pride in their work. They explained …”
“They have prompt response times and a knowledgeable capable person on the phone. The information prices I was given initially was the same after the job was finished. He communicated appropriately the plan and followed through as discussed. I called them into the mess if a backed up tub and toilet and they addressed all my issues without making me feel some type of way. I expected to do some clean up, but they even …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 60 reviews so far. Treat this as a first read.
Newest review in our sample: Nov 2025.
Should you hire Complete Plumbing?
Hire if
- You need high-quality work that holds up over time
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need guaranteed sub-hour response for true emergencies
Look elsewhere if
- You can find better-priced options nearby
Advice derived from the review analysis above — how we decide.
Own Complete Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
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