Complete Plumbing and Rooter
Plumber · Chino Hills, CA · Open 24 hours per Google listing
Our verdict
4.6★ across only 10 reviews; 5/5 analyzed are 5-star with themeCounts professional=3, workmanship=2, fair_pricing=2 — slab leak detection and water heater work cited; owner Jovan personally follows up on complaints.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Slab leak detection and repair confirmed, praised for thoroughness and demeanor in 1 of 5 reviewed quotes
1 cited review
“I had an extensive and complicated slab leak Adrien and Michael located and repaired for me. I was very pleased with their demeanor, thoroughness and skills. I highly recommend them to anyone looking for a good leak detector.”
Fair pricing noted in 2 of 5 analyzed reviews (themeCounts.fair_pricing=2), including water heater replacement under warranty
1 cited review
“Mike came on time and went to work. An hour later, my water tank is working perfectly. Thank you Jovan, especially, MIKE. His professionalism is hard to find.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Owner Jovan personally follows up on complaints and schedules verification visits — cited by a repeat multi-service customer in 1 of 5 reviews
1 cited review
“Jovan takes pride in his work and personally took my complaints seriously, he reached out and scheduled the soonest he's available to double check and provide knowledge on the issue at hand. In a plumbing industry/service there's a lot of folks out there that are willing to take shortcuts, not these guys.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Only 10 Google reviews total — too thin to confirm patterns; most quotes span 2017–2025 with no recent volume
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“Fast service at a fair price Thank You”
“Update 08/13/2023: The pilot light of my water tank went out so I called the company that installed it which is Complete Plumbing and Rooter. Jovan answering my calls and explained what steps I should do since my water tank is still under warranty, true to his instructions, I contacted the manufacturer's company, after some questions and answers, they told me to go Ferguson to get the parts and have the plumber to …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 10 reviews so far. Treat this as a first read.
Newest review in our sample: Sep 2025.
Should you hire Complete Plumbing and Rooter?
Hire if
- You need transparent, predictable pricing with no surprise fees
- You need high-quality work that holds up over time
Think twice if
- You need guaranteed sub-hour response for true emergencies
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Complete Plumbing and Rooter?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Complete Plumbing and Rooterisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Chino Hills · Upland · Villa Park · West Covina