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Collins Plumbing

Bremerton, WA
3.8(70 reviews)
RESPONSE

Unknown

No response data yet

EMERGENCY

Claims 24/7

Self-reported — not confirmed by reviews

PRICING

Budget-Friendly

Fair Pricing ✓

RED FLAGS

1 concern

Critical: One reviewer reports plumber claimed to be on site when not present, then asked for entry access; company subsequently ignored follow up calls. With only 5 reviews, this single incident of alleged deception and unresponsiveness is a material concern.

Trust Score: 0/100 · Based on 70 reviews

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 70 Reviews Tell Us

Emergency Response

No reviewers specifically mention emergency response times

What To Watch Out For

Not enough data to identify consistent weaknesses in workmanship or pricing fairness.

Critical: One reviewer reports plumber claimed to be on site when not present, then asked for entry access; company subsequently ignored follow up calls. With only 5 reviews, this single incident of alleged deception and unresponsiveness is a material concern.

Quality & Professionalism

Strong communication and professionalism: 3 reviewers mention clear explanations of work, patience with questions, and courteous demeanor.

Communication

Exceptional emergency responsiveness: Multiple reviewers cite rapid dispatch and willingness to work in difficult conditions (snowy driveway, late-night calls).

Strong communication and professionalism: 3 reviewers mention clear explanations of work, patience with questions, and courteous demeanor.

Pricing

Fair pricing with transparency: 3 of 5 reviewers explicitly praise reasonable labor/parts costs and honest estimates (one company undercut competitor quote by $11,200).

Not enough data to identify consistent weaknesses in workmanship or pricing fairness.

Fair PricingClean & ProfessionalGood Communicator

Customer reviews

Reviews from Google, Yelp & more

M
Mikaela Bertucci

They were very professional, honest, and courteous. They fixed my plumbing issue quickly and explained what was wrong in terms I could understand. Patient with my questions and my need to understand what was going on. Much appreciated

C
Chris O'Brien

This company is the real deal. Within fifteen minutes of my initial call, I was in contact with Marshall, which immediately demonstrated their responsiveness and professionalism. My first experience with Collin’s Plumbing involved obtaining a quote to replace the shutoff valves in my home. Another company had quoted me $13,000 for the job, but Collin’s Plumbing provided an estimate of $1,800 and even offered practical advice for a potential DIY approach. Their honesty and transparency made a lasting impression. In my most recent experience, Marshall assisted me with a thermal expansion tank issue, where I believed I had stripped the copper pipe connection to the water heater. After exchanging a few texts to assess the situation, he patiently walked me through each step to resolve the problem. When I asked what I owed for his expert guidance, he told me it was on the house. Only a few hours earlier, I was stressed and expecting another costly plumbing bill in the range of $500–$1,000. To have the issue resolved so quickly—and at no charge—was an incredible relief and a genuine testament to their integrity. Collin’s Plumbing has consistently exceeded my expectations through fair pricing, responsiveness, and honest service. I highly recommend them to anyone seeking a trustworthy plumbing company. Keep up the excellent work, and may Jesus continue to guide your business. God bless.

S
Susan Smith

After replacing a 37 year-old well pump, we began to have issues with the pipes/plumbing in our 107 year-old guest house. Joe promptly arrived at the scheduled time, assessed the problem(s) and water was once again flowing in the kitchen and bathroom with greater pressure than before. The labour and parts costs were quite reasonable for the amount of work involved. We are so pleased with Collins Plumbing and will be scheduling an appointment to replace the commode in our guest house. Thank you, Joe and Collins Plumbing.

V
Veronica Towers

❌ Untrustworthy and Unresponsive ❌ I had a terrible experience with this company and the plumber they referred me to. The plumber claimed to be at the property when he wasn’t. Someone on-site confirmed he wasn’t there, yet he still asked for permission to enter. After realizing the deception, I tried contacting the company, but they started ignoring my calls. Completely unprofessional and dishonest—beware before doing business with them! 🚫👎 I only gave 1 star because there’s no option for 0! 🚫👎

L
Laurie Page

Our hot water heater pilot went out and we were not able to re-light it. Collins Plumbing was able to send someone right out. Ryan showed up and was unable to drive his vehicle up the snowy roads. He parked and walked the long road and steep driveway to help us! Of course he got it lit quickly, checked it again before leaving and was very professional and personable.. HIGHLY RECOMMEND COLLINS PLUMBING! Thank you Collins Plumbing for answering your phone and sending someone out in these snowy conditions!

Business details

Phone
(360) 440-6040
Address
6869 Chico Way NW #1023, Bremerton, WA 98312, USA
Hours
Open 24 hours

Service area

Based in Bremerton. Serves 5 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
0

Collins Plumbing

3.8$
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