ClearWater Plumbing
Plumber · Brighton, CO
Our verdict
4.9★ / 49 reviews; 50 analyzed. Water heater installs (10 mentions) and emergency calls (5 mentions) are the strongest service signals; communication=8 and fast_response=10 across 50 reviews; expensive theme appears twice — pricing perception is mixed.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 50 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Emergency water heater replacement and burst-pipe repair both completed next-day or faster; Billy personally coordinated after-hours response for flooded basement (themeCounts.fast_response=10, weekend_or_emergency=2)
1 cited review
“Billy was really responsive and helped get our pipe repaired after it burst and flooded our basement this past weekend. It was an urgent situation and they were able to come out the next day. Nathan upgraded to a more flexible pipe and had other recommendations to prevent future leaks.”
Cited in 2 of the 50 reviews we analyzed — 1 cited review not excerpted here.
Communication singled out in 8 of 50 reviews — upfront pricing, post-job follow-up calls, and homeowner education (e.g., freeze-prevention tips) cited as differentiators
Cited in 2 of the 50 reviews we analyzed.
Fair pricing cited 4 times; reviewer estimates 'not overpriced' even for emergency call; work area left clean across multiple reviews (themeCounts.fair_pricing=4)
1 cited review
“These guys are amazing! They were very fair priced and thorough. Great quality work as well. I will definitely be using them again and referring them to my family and friends. good plumbers Who don't rip you off are hard to come by these days”
Cited in 2 of the 50 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
expensive theme appears twice in 50 reviews — pricing perception is split; fair_pricing=4 vs. expensive=2 suggests some customers find costs higher than expected
Cited in 1 of the 50 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 50 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Wow! $200 for "Check Water Heater" This company just showed up with out me confirming a day or time! I wasn't even home!!! My wife was home and she was totally caught off guard as well! They were in the house tops 15 minutes to supposedly check my water heater. They don't give you any prices or estimates when you ask. They will slap you with a $200 bill just for showing up. In my case unannounced. Ridiculous!! Oh …”
Positive
“Excellent Company. January 2024 They have rescued us again with a new water heater and faucet. Thank you ClearWater! The best experience I have had with a business in a long time. They responded immediately and I felt valued as a customer. We had new plumbing installed for a basement kitchen. I would give them 10 stars. Thank you ClearWater”
“Great local company. I’ve been calling Billy and the team for all my plumbing needs (sprinklers, installing a winter-proof outside hose) since I moved into my first house last year, and they have taken good care of me. They communicate well, so I understand what needs to be done and what I should be aware of, and they’re always happy to pick up the phone to answer any questions for their customers even after …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Jan 2024.
Should you hire ClearWater Plumbing?
Best for
- Emergency and same-day calls
- Water heater install/repair
Hire if
- You need clear communication and upfront explanations
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Look elsewhere if
- You can find better-priced options nearby
Advice derived from the review analysis above — how we decide.
Own ClearWater Plumbing?
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Find plumbers near you
ClearWater Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Hudson · Platteville · Watkins · Westminster