CLARKS PLUMBING LLC
Plumber · Newark, DE · Open 24 hours per Google listing
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Our verdict
Fast initial response on simple jobs, but unreliable follow-up, poor workmanship quality, and unresponsive after the sale—risky for anything beyond a quick fix.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #13 of 15 plumbers we've reviewed in Newark, DE · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Fast emergency response: one reviewer reported arrival within 15 minutes of calling for a clog
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Severe follow-up and communication failure: 3 of 5 reviews report ghosting, no-shows, and inability to reach plumber after service completion despite multiple contact attempts
“Doesn't commit to appointments and then ghost you”
Cited in 2 of the 5 reviews we analyzed.
Red flag
Warranty claims disputed: reviewer reported 1-year warranty labeled as 'scam' when plumber became unresponsive after water heater failed after half a day
Cited in 1 of the 5 reviews we analyzed.
Red flag
Installation durability issues: sump pump installation came apart within 22 months, with technician unavailable for warranty service despite 6 calls and texts
Poor workmanship and attention to detail: technician caused wood damage, left pex pipe dangling, and caused water spillage despite client expressing preferences
“Brandon caused damage to the wood and left pex pipe dangling”
Pricing concerns: one reviewer had invoice analyzed by AI flagging prices as high for materials and work performed
“Brandon caused damage to the wood and left pex pipe dangling”
Unprofessional behavior on job: technician routinely used profanities and prioritized ease over quality
“Brandon caused damage to the wood and left pex pipe dangling”
Keep it in proportion: these concerns are cited in 3 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“A star for showing up, albeit 24mins late, and fixing the pipe. For the price (more on that later) I would expect more professionalism (the technician routinely used profanities) and attention to detail. Brandon caused damage to the wood and claimed it was due to it being soft wood and wear/tear of a product just installed and that was after I expressed not wanting to shave down the wood. He also left the pex pipe …”
“Doesn’t commit to appointments and then ghost you. Don’t believe the bot 5 star comments. Dude is unprofessional and bad business”
“Worst experience ever. Don try to contact these guy(Brandon Clark's). Call him for a water heater problems. He Answer and come really quick just to get the job.He change the elements in my water heater and water heater just work for half day. Try to contact him by diferents way and don't respond. Even he tell you and send you invoice that said 1 year warranty it is absolutely scam.”
Positive
“It was almost trippy how fast he arrived, fixed my clog, and left. Brandon came no later than 15 minutes after I called them and got the job done for a reasonable price. I’ll be coming to this company again for any of my plumbing needs.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 264 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
Should you hire CLARKS PLUMBING LLC?
Best for
- Drain and sewer work
Hire if
- You need fast same-day or after-hours response
- You need transparent, predictable pricing with no surprise fees
Think twice if
- You need predictable, consistent service across every visit
- You want detailed upfront explanations
- You need warranty-grade work on a complex or high-stakes install
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own CLARKS PLUMBING LLC?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Newark · Middletown · Hancocks Bridge