Citywide Sewer-Drain & Plumbing Corp

I had a last-minute plumbing emergency at my residence, and Nathan from CityWide Plumbing⁠ came out to help. We were very pleased with his work. He was professional, knowledgeable, and took the time to explain everything clearly. He made sure we understood exactly what was causing the toilet clog and leak, and kept us informed throughout the process. Nathan also made sure I received my invoice before he left. His customer service was excellent, and I truly appreciated his patience and attention to detail. I would highly recommend Nathan and CityWide Plumbing to anyone in need of plumbing services.

Due to recent weather in Log Beach, NY we had some pipe damages. Our regular plumber was swamped and unable to get to us for a couple of days and our heating and cooling company said it would be able to get to us on Friday which was four days away. A friend recommended Citywide that came within a hour. Their service was quick, excellent and price conscious. I highly recommend using them since they have many plumbers who are efficient, pleasant and provide great work

Devaughn was outstanding. What started as a backup and frozen line issue turned out to be more involved than expected. He stayed calm, methodical, and committed to resolving the problem properly — even working late to ensure everything was flowing as it should before leaving. He treated my home with respect, cleaned as he worked, and maintained a professional, steady presence throughout the process. What impressed me most was his composure and work ethic. He never rushed, never seemed overwhelmed, and clearly takes pride in doing things the right way. CityWide is fortunate to have him. Highly recommend.

This was our first experience with Citywide and I must say they exceeded all expectations even after exploring their impeccable reviews. From first entering our home to the time he left, Gary was as polished as they come. He was extremely knowledgeable, informative, patient, and congenial. His precise attention to detail, and his ability to assess the problem that plagued our stack line causing our kitchen sink to back up significantly, clearly demonstrated his extensive experience and genuine passion for his field. Fixing the problem in and of itself is enough to make any customer content but then combining that with superb customer service is remarkable. Gary took the time to discuss any questions we had with proper care and maintenence and this is what made Gary truly stand out among any such service we used previously. We are now loyal members to this company and I can't thank Citywide enough for establishing such an honest, trustworthy and exceptional brand. Highly recommended!

Good service! Quick response! Steven was very nice and worked hard to do the job. The only thing that I thought was the cost of $550.00 I had to pay to connect the piping to the garage line though the dry wall to the water line in the garage. They said the insurance didn’t cover that. But for only doing that! $550.00 which to me was high. It took probably less then 1/2 hour to connect that section. That was the only thing why my score was a 4 star only. Other than that it would have been a 5 star. I know everyone wants to make money but be realistic on the price. Thank you!