Choate's Air Conditioning, Heating, Plumbing And Electrical
Plumber · Collierville, TN · Open 24 hours per Google listing
Our verdict
Exceptionally responsive and skilled technicians with strong communication, but pricing complaints suggest you'll pay a premium for the quality.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Fast response and on-time arrival: 2 of 5 reviews explicitly mention reliable, timely dispatch and arrival
1 cited review
“reliably on time, knowledgeable, clearly described the issue and repair”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
High-quality workmanship with attention to detail: 4 of 5 reviews praise professional execution, problem explanation, and thoroughness
2 cited reviews
“reliably on time, knowledgeable, clearly described the issue and repair”
“went above and beyond, very professional and kind, explained in much detail”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Extra-mile service mentality: 2 reviews note technicians going beyond standard scope (rescheduling to avoid inconvenience, follow-up installations)
1 cited review
“went above and beyond, very professional and kind, explained in much detail”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Clear communication about repairs and safety: 3 of 5 reviews mention detailed explanations of issues, repairs, and potential hazards
2 cited reviews
“reliably on time, knowledgeable, clearly described the issue and repair”
“went above and beyond, very professional and kind, explained in much detail”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Pricing dispute pattern: Single 1-star review explicitly cites repeated overcharging over years; with only 5 reviews analyzed, this represents a notable cost concern for budget-conscious homeowners
“consistently over charges the service and part over the years”
Consistently high pricing: 1 of 5 reviews reports overcharging on service and parts over multiple years, citing refusal of a 2026 proposal due to cost
“consistently over charges the service and part over the years”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“This company consistently over charges the service and part over the years we had them Install our hvac 2018 and use their Fam Plan I refused their proposal For instance 5/2026 Ok”
Positive
“Tucker was reliably on time and very knowledgeable of our need for repair of the water meter line. Afterwards he clearly described what the issue was and the repair he completed. He was efficient and very customer oriented! Would ask for him and /or Choate’s Plumbing in the future”
“Daven went above and beyond to do my service today. He had to move a few things in my garage to get access to my pull down stairs. He said it was all in a days work to get my service done. Most people and or companies would not have done that they would have wanted to re schedule. He was very professional and kind. Explained in much detail the things that need attention to keep my unit working at peak performance. …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 5,720 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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Find plumbers near you
Choate's Air Conditioning, Heating, Plumbing And Electricalisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Cordova