Chicago Sewer Experts
Plumber · Berwyn, IL · Open 24 hours per Google listing
Our verdict
Exceptional emergency response (60 minutes) and communication, but quality control lapses on secondary work like appliance reinstallation.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Rapid emergency response: dispatched within 60 minutes to 3 hours on urgent calls
2 cited reviews
“Within 60 minutes of reaching out to them, Wes arrived.”
“selected CSE due to their competitive pricing and service labor warranty.”
4 of 5 reviews praise professional communication and explanation of work performed
4 cited reviews
“Robert was professional, responsive, and clearly explained the work.”
“selected CSE due to their competitive pricing and service labor warranty.”
“Within 60 minutes of reaching out to them, Wes arrived.”
“Owner, Joseph, went above and beyond my expectations and honored his words.”
Competitive pricing with service labor warranty, confirmed by multiple reviewers
1 cited review
“selected CSE due to their competitive pricing and service labor warranty.”
Owner-operated with reputation for going above expectations and honoring commitments
1 cited review
“Owner, Joseph, went above and beyond my expectations and honored his words.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1 of 5 reviews documents safety hazard (exposed electrical wires in junction box) and equipment damage caused by installer negligence
“dishwasher was not reinstalled properly; leveling screws broken.”
Quality control failure on secondary work: dishwasher reinstalled improperly with broken leveling screws and hazardous electrical wiring left exposed, requiring $150 in remedial work
“dishwasher was not reinstalled properly; leveling screws broken.”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“They handled the plumbing issues efficiently, but the brand-new dishwasher was not reinstalled properly afterward. One of the leveling screws was broken, and the electrical wires were left in a hazardous state. The dishwasher eventually stopped working, and I had to call an electrician to correctly reconnect and secure the wires inside the junction box. He also reinforced the damaged leveling screw. That ended up …”
Positive
“Our condo building's ejector pump failed and after contacting Chicago Sewer Experts, the technicians were dispatched within 3 hours. Terry and Nick were professional and informative when confirming the diagnosis. The ejector pump was replaced good as new within an hour of the diagnosis and they also walked us through the work completed, testing the newly installed pump while we were present, and offered several tips …”
“Chicago Sewer Experts did a great job with our sewer repair. Robert was professional, responsive, and clearly explained the work before getting started. They completed the job efficiently and left everything clean afterward. Would definitely recommend them for sewer work.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 261 reviews so far. Treat this as a first read.
Newest review in our sample: Apr 2026.
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Find plumbers near you
Chicago Sewer Expertsisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Orland Park · Homer Glen · Evanston