Chase & Sons Plumbing

Jerome arrived ahead of schedule for my appointment and quickly took care of all my plumbing issues. He found the leak under my kitchen sink, which turned out to be a problem with the drain seal, and he also figured out that a loose toilet upstairs was causing a water stain on my kitchen ceiling. Jerome cleared out two slow drains—one in the tub and one in the laundry sink—and even replaced the old faucet on my laundry sink, which hadn’t been shutting off properly for years. He shared some helpful tips on keeping drains clear without using harsh chemicals. I’m very happy with the quality of work and would definitely call Jerome again, though everything is working so well now that I probably won’t need to for a while.

I’ve had to call for emergency plumbing help twice—once for a big leak, and another time when our basement flooded because the sump pump stopped working. Both times, Chase & Sons Plumbing responded right away. Curtis showed up in less than 20 minutes after I called about the flood, and had everything fixed and the new pump installed in under an hour. He also took the time to explain what we could do to avoid this kind of problem in the future and suggested the best products for our needs. We just moved to Fresno and needed a reliable plumber, and I’m really glad we found them. The prices are fair, and it’s clear that they care about doing honest work and making sure customers are happy. I would definitely recommend them to anyone in need of plumbing services in the area.

Walter and the owner were a pleasure to work with. When other local plumbers couldn’t fit me in, Chase & Sons Plumbing showed up at my door within an hour of my call. They quickly figured out the issue with my newer water heater and took care of the warranty process by working directly with the manufacturer and a parts supplier. The repair and installation were completed in less than an hour, and everything was left neat and tidy. Friendly, professional, and reliable—definitely the kind of team you want handling your plumbing needs.

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I can't begin to describe how pleased I was with the team of plumbers that came to my aid. Facing a dire situation right before the holiday season and with a young child at home, I was at a loss. I had reached out to several other plumbing services, but none were available to assist me late on a Friday evening. Frank, however, put his personal plans on hold and promptly arrived at our place to evaluate the extent of the damage. He quickly gathered a team of skilled plumbers who worked tirelessly throughout the weekend to restore our heating system. The task was far more complicated than simply replacing a boiler. They had to break through the basement floor to find and repair the return line. Alongside this, they also replaced an outdated hot water heater that was in dire need of an upgrade. After nearly a week of 14-hour workdays, they successfully restored our heating system just in time for the holidays. Frank knew how crucial this was to us, and he made it his personal goal. He kept me updated frequently via calls and text messages. The quality of their work was impeccable. They were professional, tidy, and extremely considerate of our situation. They even made a few follow-up visits to make minor adjustments and to explain the workings of our new system, all free of charge because they genuinely cared about the success of the project. Blake, in particular, was a great help and proved to be an expert plumber whom I could completely trust on the job. I would highly recommend these plumbers for all types of jobs, big or small. They truly came to our rescue during a difficult time. Work Description: During the coldest part of the winter season, our boiler malfunctioned due to a damaged return line and a defective lower water cutoff. After the emergency team had cleared the area, we were left without heat late on a Friday evening. We needed a new boiler, a hot water heater, and a new return line, which was located beneath the basement concrete.

there is never a good time for a plumbing problem, and of course mine started on a saturday while my husband was out of town. i heard water moving inside the walls even though no faucets or fixtures were on, so i knew something in the plumbing system was wrong. i first called another plumber, but they could not send anyone out for several days, which was not going to work with a possible leak inside the house. i searched for an emergency plumber and found a highly rated local plumbing service. they were able to schedule a technician that same afternoon and even sent over a photo and short introduction for the plumber who was coming, which made me feel much more comfortable. walter arrived on time, was very professional, and quickly found the problem. it turned out to be a slab leak. he carefully traced which pipe was leaking, explained the issue in simple terms, and walked me through the options so i understood exactly what was happening. he also spoke with my husband so we could decide on the best repair plan, and he made sure our water service was stable enough to get through the rest of the weekend safely. first thing monday morning, a full crew showed up right on time to start the repipe work and move the plumbing lines up and off the slab. the team worked hard, stayed organized, and kept me updated throughout the whole job. the entire project was finished quickly, including the repair work for the walls and exterior surfaces, and everything was cleaned up when they were done. everyone involved was courteous, skilled, and easy to work with. in fresno, when you have a serious plumbing leak or need emergency pipe repair, this is exactly the kind of plumbing team you want on your side.

My hot water tank malfunctioned while I was away, and I returned to find that not only was there no hot water, but my stove wasn't working either. I initially thought it was a propane issue, so I called a service company. Despite confirming that I had enough propane, they found water spraying from the tank and promptly locked down the propane. After discovering water in the propane line, I reached out to a renowned plumbing company, but their high quotes for both a new tank and a tankless heater left me in tears, as I'm on a fixed income. In my desperation, I found Chase & Sons Plumbing online and decided to give them a call. I shared my predicament and was assured of a prompt response. True to their words, I received a call within 20 minutes. They agreed to come over the same day and, to my relief, they actually showed up. Santiago, the plumber sent by the company, examined the chaos and was informed about the water in the line. He was honest and admitted having come across such an issue only once before. However, he provided me with quotes for both a tank and a tankless heater that were significantly lower than the previous company's. The next day, Santiago returned and professionally installed a tankless hot water heater. He was efficient, tidy, and highly knowledgeable. He made sure to clean up after himself and his work was impressive. I'm now the proud owner of a new tankless hot water heater, thanks to Chase & Sons Plumbing. My deepest appreciation to you, Santiago, and your team.

the plumbing services in fresno are fantastic! i'm telling you, being a homeowner comes with its fair share of challenges, like hot water heater malfunctions. initially, my dad tried his hand at fixing it, and it worked for a short while before the heating element gave out. then, i reached out to the only plumber available after 5 pm (who leaves work before that time, right?). they were quick to respond, calling back within a quarter of an hour to schedule an appointment. by 7 pm, curtis was at my doorstep ready to tackle the issue. my heater was sparking, a clear sign of an impending electrical fire. and to think i bought this house without even seeing it in person. curtis gave me a useful tip: always inspect the inside of your electric heater, even if it's brand new. it's as simple as removing the plate covers, but remember to cut the power first! unfortunately, i had to replace my unit, but curtis made sure the job was done correctly by 9 pm. he didn't just stop at the heater; he also examined my sink and shower head and cleared out the build-up on the screen for improved water pressure. the total cost was fair, even less than what i used to pay for a month's rent. the job was done to perfection within just two hours, and that too after regular working hours. i'm giving 5 stars to this plumbing service in fresno. i highly recommend them for their prompt and excellent service.

like many others have said, walter is excellent. he was skilled, professional, and easy to talk to. i had a few other plumbers come out to look at a slow-draining exterior window well drain at my home in fresno, and the prices they gave me were much higher than what was really needed. one wanted to charge to run a snake, and another suggested a camera inspection and hydro jetting. i called chase & sons plumbing and explained the problem, including that i was not fully sure where the drain line ended or how it was connected. walter talked through the possible plumbing options with me over the phone and clearly knew his stuff. he offered to come by and inspect the drain before doing any unnecessary work. he arrived on time and got right to it. after checking the line carefully, he used a shop vac to pull out rocks and debris that had been left in the drain by the previous owner. we then found that the drain was only a short run tied into the foundation drainage, so the more expensive plumbing work the other companies suggested was not needed at all. he saved me a lot of money and hassle simply by taking the time to understand the drain issue first and recommend the right fix. after testing it with a garden hose, the water flowed just fine with no drainage problems. i would definitely call again for any plumbing work and would gladly recommend the service to friends and neighbors.

From the very first phone call for help with our bathroom plumbing, everything went smoothly and quickly. Blake scheduled our same-day service, and we set up text and call notifications for arrival updates. We received a text and photo from Frank, our plumber, along with a follow-up call letting us know when he'd arrive. Frank pulled up in a clearly marked plumbing truck and greeted us warmly. We explained our issues with the toilet, low water pressure, and the shut-off valve. Frank took the time to walk us through what needed to be done and even gave us some helpful advice about the water pressure, suggesting we reach out to the water company. We followed his advice and got a free evaluation lined up. Frank provided a clear price that included both materials and labor, plus he shared some useful tips. He went to a reputable plumbing supply store to get the necessary parts and finished the job to our satisfaction. As an extra touch, he even gave us a special nylon mesh cloth to remove stubborn stains from the toilet bowl, which worked great before he returned with the parts. From the time Frank arrived to when the job was completed and payment was made (with no extra fees for using a card), less than two hours had passed. We were very happy with the professional and friendly service. Would definitely recommend this plumbing team for anyone needing quick and reliable help!

I am giving Chase & Sons Plumbing a 5-star rating for their excellent work and friendly service. Our renters let us know that water wasn't draining from the utility tub, kitchen sink, bathtub, and toilet. We called our usual plumber, but this time the issue was with the ejector/grinder pump, and he couldn't fix it. So, we reached out to Chase & Sons Plumbing, who had installed the pump and sewer line years ago. They responded quickly and started checking the problem. Jerome and Walter worked on the job and were very friendly, patient, and kind. The job turned out to be bigger than expected, so they needed to come back the next day with a backhoe. They pulled out the pump and found it was covered in tree roots, making things more complicated. While figuring out the next steps, I remembered that the sewer lines had been updated a couple of years ago, which could help solve the problem. Jerome got right to work, talking to the right people and making calls to the local departments to help us out. Thanks to his hard work and positive attitude, they found a way to fix the problem and save us money. Even after getting sprayed with sewer water, Jerome stayed upbeat and focused on helping us. The job is finished, the renters have water again, and we are very happy with the results.

i arrived home to find a large puddle of water on my kitchen floor, which was quite alarming since it was coming from the ceiling. i called chase & sons plumbing first thing in the morning, and within just five minutes, a technician named frank returned my call and arranged an appointment for me the following morning. walter arrived right on time, waiting patiently for about 15 minutes until i got back. i was really impressed and grateful that they were punctual—i've had other companies that would have canceled my appointment. walter did an outstanding job. he had to open up my ceiling, and it turned out that my old toilet was leaking. he went out, got a new toilet, replaced the old one, and fixed the drywall. he even cleaned up after himself! he started working at 8:30 am and was done by 2 pm. as a woman, it's often tough to find honest repairmen, but walter was friendly, professional, and made me feel at ease. plus, he spoke spanish, which helped him explain everything in detail to my mom and dad, who had lots of questions. i highly recommend chase & sons plumbing and especially walter. i have two more toilets to replace, and i will definitely be calling them again and specifically requesting walter.

my husband and i just completed a big home project in fresno and added two new bathrooms, including a large custom steam shower. after months of looking into different plumbing companies, we decided to go with chase & sons plumbing. when we called, we spoke with blake, who was super friendly and promised someone would get back to us soon. within the hour, frank called and set up a time to come by. it’s not often you get someone so experienced to look over your plumbing plans, and frank really took his time. he gave us some great advice and a few ideas we hadn’t thought of before. a few days later, blake let us know our proposal was ready. the estimate was detailed and the price was fair, so we went ahead with the job. the crew showed up on time and rough plumbed both bathrooms in just one day. they paid attention to every detail and made sure the area was clean before leaving. as soon as we were ready, they came back right away to install all the fixtures. frank walked us through everything and answered all our questions, making sure everything worked just right. everything looks amazing and works perfectly. we are really happy with the service and will definitely call again for any plumbing needs.

I recently had a problem with my kitchen sink drain getting clogged and backing up, even though I’m always careful about what goes down the pipes. With guests coming over early the next day, I needed a plumber fast. I called a highly recommended plumbing company after regular hours, hoping for the best. To my surprise, Walter answered right away, even though it was late and he’d already had a busy day. He promised he would come by that night to fix my plumbing issue. Walter showed up at 9pm, ready to tackle the job. Despite my older plumbing system giving him a bit of trouble, he got everything flowing smoothly again in less than 45 minutes. His prices were very fair—much better than what I’ve paid in the past for handyman work that never lasted. Walter was careful, put down drop cloths, and cleaned up completely when he was done. He was also very friendly, taking the time to chat with my young child and making us feel comfortable. Walter is both professional and personable, and it’s clear he really knows his stuff. I would definitely recommend him to anyone in need of a reliable plumber. I also found out he does bathroom remodels, so I’ll be reaching out to him again soon!