Chase Plumbing Service INC
Unknown
No response data yet
24/7 Verified
Confirmed by reviews
Mid-Range
Based on review analysis
1 concern
One customer charged for technician travel time (~1 hour) to retrieve a part—described as unusual practice; billed for 3 hours total when only ~80 minutes of actual repair/installation occurred
Trust Score: 0/100 · Based on 24 reviews
Our Verdict
#4 of 5 in North Myrtle Beach, SC
- Emergency and burst pipe repair
- Bathroom and kitchen remodel plumbing
- You can find better-priced options nearby
Hire if: You need fast same-day or after-hours response
Hire if: You need high-quality work that holds up over time
Caution if: You need predictable, consistent service across every visit
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need detailed walkthroughs and written estimates before work starts
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 24 Reviews Tell Us
Emergency Response
Rapid emergency response: answered an after-hours emergency call on a Wednesday night and completed the repair same-day
Emergency and burst pipe repair
What To Watch Out For
Not enough data to identify consistent weaknesses; most reviews are positive with only one critical account
One customer charged for technician travel time (~1 hour) to retrieve a part—described as unusual practice; billed for 3 hours total when only ~80 minutes of actual repair/installation occurred
Quality & Professionalism
Consistently praised workmanship quality across multiple reviewers; one job came in under estimate
Staff professionalism and respect for property noted by repeat customers
Communication
Responsive to callbacks and willing to return to complete work at no additional charge
Customer reviews
Reviews from Google, Yelp & more
I needed to have 2 shower faucets replaced. One shower was finished with an access door to the valve. The other shower was in the process of being redone. I called 2 other plumbers that were recommended on Facebook. Both gave me prices which I thought were high. I looked on Yelp and Google and found Chase Plumbing. I talked to Michelle and explained what I needed done. She explained their pricing and gave me a rough estimate. With plumbing you never know what you may run into until you start. I thought it was a very fair price so I booked them. They showed up for the appointment on time. Michael did a great job. The only flaw was a small miscommunication, which was probably my fault, and the trim was not completed. I called Michelle and she said no problem. I will get him back there today. He did come back and complete it. When I called about the bill it actually came in under the estimate. I would not hesitate to use Chase Plumbing for any plumbing needs in the future.
We have used Chase several times now and they are Awesome!! All of the guys are fast, efficient, friendly and very respectful of property. Michelle is the Best too and so helpful!
Chase Plumbing is the best Plumbing company on the beach. They are always prompt, professional and deliver quality service at an affordable price. Don't waste your time on other services, get it right the first time with Chase.
They were called to repair a broken customer shut-off valve at the curb. The technician spent approximately 50 minutes on-site doing repair and then left for approximately 1 hour to go get a part and then only about 30 minutes installing it. The company charged for the time that technician went hunting for part. Have never had a plumber leave and charge for the time. Charge was for three hours with only about 80 minutes to do the repair. Paid the bill but believe everyone should know about this. I will never use this company again and recommend you be very careful before you do.
After getting extremely frustrated with the plumber contracted to perform warranty work at our new home, I called Chase Plumbing with an emergency well after working hours on a Wednesday night. Not only did they respond to me immediately, but they explained the issue, made the repair, and left me a very happy customer. Our service technician, Mike, explained the charges to me and there were no surprises. Even with an after-hours call, the price was fair and the service was excellent. Will be using Chase Plumbing for all future work at our home. A+++
Business details
Service area
Based in North Myrtle Beach. Serves 2 nearby cities within 20 miles:
Chase Plumbing Service INC