Chase Plumbing Co., Inc.
Plumber · Lexington, MA
Our verdict
Responds to emergencies on holidays and weekends, saves money by diagnosing problems accurately, and maintains 20-year customer relationships.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #12 of 15 plumbers we've reviewed in Somerville, MA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Emergency and holiday availability: responded quickly even on holiday weekends
1 cited review
“Very responsive over holiday weekend, saved us hundreds of dollars”
Cost-conscious diagnostics: identified simpler solutions that saved customer hundreds of dollars
1 cited review
“Very responsive over holiday weekend, saved us hundreds of dollars”
On-time arrival and punctuality: 3 of 5 reviewers specifically mention timely arrival for scheduled work
1 cited review
“plumbers arrived on time, professional, explained work completed”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Professional communication and explanation: reviewers praise detailed walk-throughs of completed work and willingness to address all concerns
2 cited reviews
“plumbers arrived on time, professional, explained work completed”
“communication was excellent, take time to understand your questions”
Long-term customer retention: at least one 20+ year customer relationship documented
1 cited review
“Chase is reliable. We've been customers for 20+ years.”
Reasonable pricing: described as fair and competitive
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Very responsive even over a holiday weekend; the plumber that arrived was super professional; identified the problem as something less complicated than originally thought, so saved us hundreds of dollars but applying a simpler fix. Quick, efficient, courteous. They are great people to deal with.”
“I recommend building a relationship with your plumber / plumbing company. Plumbing needs can be unpredictable. Chase is reliable. We’ve been customers for 20+ years. Shout out to Chase! We just had an exterior faucet moved to a safe access point (previous hose attachment was strangely above garage door). We are very happy with the well thought relocation of our backyard watering needs access. Should have requested …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 287 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
Own Chase Plumbing Co., Inc.?
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Nearby: Somerville · Andover · Westford · Topsfield