Charlie's Sewer & Drain

Charlie was very professional and thorough in assessing our situation and providing an estimate. He was onsite multiple times during the work and was great about answering questions or addressing concerns. Javi and the crew did an excellent job. They were very friendly and the fact that I could hear them laughing while working let me know that they must work for a good company! They put everything back where it went once they were finished, so now you can't even tell half my yard was dug up.

When you’re dealing with plumbing issues, it’s overwhelming, stressful, and can completely disrupt your life. That’s exactly how I felt—until I called Charlie’s Sewer and Drain Rooter. From the very first interaction, their customer service was incredible. They treated me with kindness, patience, and genuine care. This isn’t just a company that fixes pipes — they truly care about helping people get their homes and peace of mind back. What also impressed me was their use of advanced technology and professional tools to find the actual problem and get to the root cause, not just a quick fix. They explained everything clearly and honestly, which made me feel informed, respected, and confident in their work. Charlie and the team are trustworthy, professional, and heartfelt in everything they do. You can immediately tell they are a mom-and-pop business with strong values, integrity, and a real desire to help homeowners and tenants alike. I’m incredibly grateful for their service and support. Because of them, my home feels calm and normal again. If you want honest work, amazing service, and people who truly care, I highly recommend Charlie’s Sewer and Drain Rooter.

Charlie, thank you for going out of your way to help me in this plumbing situation. Two days before Thanksgiving, I was completely impressed with your professionalism and your customer service.Your team workers were awesome.I highly recommend you and give you five stars.

I had constant sewer backups at my mom’s house, and after getting several quotes (including pricey trenchless options I didn’t want), Charlie’s Sewer & Drain Rooter was the clear choice. Charlie scoped the line, explained everything clearly, showed me videos, gave options, prices, and even a sketch of the fix. Super thorough and trustworthy. He also offered to replace an old weak-flush toilet at no extra charge. Everyone hated that toilet! Raul and Ivan did great work over the two-day job, and the final video of the descaled and coated line looked perfect. Plus, a 20-year warranty — huge peace of mind! They were professional, cleaned up well, wore booties inside, and treated the home with respect. The new toilet works great too. Fantastic team; honest, detailed, and easy to work with. Highly recommend Charlie's team! Thanks Charlie, Lulu, Raul, Ivan, and Carlin!

Charlie’s came out on an emergency call to fix our water heater on the same day, and they were incredibly dedicated to stay until 10PM on a Friday night to ensure the job was done right and we could shower again! Their professionalism, service, cleanliness and workmanship are unmatched. We won’t call anyone else for plumbing because we trust the quality of their work over anyone else. We believe in Charlie’s to get the job done right, every time.