Charles Town Plumbing
Unknown
No response data yet
24/7 Verified
Confirmed by reviews
Budget-Friendly
Based on review analysis
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 327 reviews
Top pickOur Verdict
#1 of 8 in Fairmont, WV
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
No major caveats
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need transparent, predictable pricing with no surprise fees
Caution if: You need airtight scheduling and guaranteed arrival times
Caution if: You need rock-bottom prices with zero flexibility on the quote
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 327 Reviews Tell Us
Emergency Response
Emergency and same-day calls
What To Watch Out For
No significant concerns found in reviews ✓
Quality & Professionalism
All 5 reviews praise communication and education—plumbers explain work in detail and answer questions thoroughly
Knowledgeable diagnostic work: reviewers specifically note crews thoroughly diagnosed problems before quoting
Communication
All 5 reviews praise communication and education—plumbers explain work in detail and answer questions thoroughly
Pricing
Transparent pricing approach: provides multiple quotes to let customers compare options rather than pushing one solution
Customer reviews
Reviews from Google, Yelp & more
We had a good experience. The crews were very knowledgeable and thorough in diagnosing our problem, and the plumber who came to fix it very patiently answered our questions and walked us through the work at the end of the job. And the price was extremely reasonable in our view. We will definitely use their services again.
Excellent customer service. I appreciated the education from the gentlemen who did the work. They were very kind. They worked hard to resolve my well pump issue. I was so glad. I would recommend their service to anyone. Ill be using them in the future. Thank you again.
Team came out to check a leaking, 20 YO water heater, determined we needed a replacement. They provided me with 3 completely separate quotes to compare / contrast my options and provided advice on what they would recommend for my personal needs. Team was polite and professional, did great work. Would happily hire them again.
Our plumber was Chris Watkins. Chris is Very knowledgeable. He took the time to explain what he was doing and why. Before performing any work( ie: cutting a hole in the wall), he asked permission and stated why he had to. Chris is not only professional in his attitude and demeanor, but also kind and courteous. He quickly found and repaired the source of our problem and also made a few recommendations that may want to consider. Chris is a true asset to the company. We are happy to recommend Charles Town Plumbing LLC Joe and Dawn M.
Perfect service. We are very satisfied with the work and love our new sink. Charles Town Plumbing has been our go to for years and from calling to schedule the appointment to having the service performed they are 5 stars.
Business details
Service area
Based in Fairmont. Serves 1 nearby cities within 20 miles:
Charles Town Plumbing