Chantilly Plumbing & Remodeling, Inc.
Plumber · Chantilly, VA
Our verdict
9 of 11 reviews are 5-star praising Ron's gas-line and fixture work, but 2 one-star reviews cite a no-show and a botched remodel.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 11 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Gas-line extension work completed properly with helpful permit advice (gas-line-repair cited in 2 reviews)
1 cited review
“I hired Ron and his team to install gas line extensions for a gas fireplace unit and for a forthcoming gas range in the kitchen. Ron's quote was in the middle of the three I obtained. I found Ron and his crew to be very professional, and they completed the work properly.”
Cited in 2 of the 11 reviews we analyzed — 1 cited review not excerpted here.
Fixture and faucet jobs done well, including a 150lb cast-iron sink swap without damaging granite (faucet-repair in 3 reviews)
Cited in 2 of the 11 reviews we analyzed.
Quick callbacks and next-day diagnosis of a clog two other plumbers couldn't solve
1 cited review
“I HIGHLY recommend Chris Jones with Chantilly Plumbing and Remodeling. Chris was very patient and understanding in listening to my concerns and was VERY kind and honest. They were also very reasonably priced!”
Cited in 2 of the 11 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
One reviewer reports a complete no-show within a 3-hour window with no call to reschedule or apologize
“Not only did they not show up in their 3 hour time frame, they never called to reschedule, apologize or even notify me that they weren't going to show up. I left numerous calls with their bumbling secretary and finally gave up.”
Red flag
Remodeling job documented as extremely frustrating with multiple quality issues during demolition
Cited in 1 of the 11 reviews we analyzed.
Remodeling side drew a detailed complaint about poor quality and lack of pride in the work
Cited in 1 of the 11 reviews we analyzed.
Pricing described as middle-of-the-road, not the cheapest option (plumber-cost in 4 reviews)
“I hired Ron and his team to install gas line extensions for a gas fireplace unit and for a forthcoming gas range in the kitchen. Ron's quote was in the middle of the three I obtained. I found Ron and his crew to be very professional, and they completed the work properly.”
Cited in 2 of the 11 reviews we analyzed.
Keep it in proportion: these concerns are cited in 4 of the 11 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“While we can't speak for the quality of the plumbing side of the company, we can unequivocally describe our remodeling experience with CP as extremely frustrating and disappointing. No one involved with the project seemed to have any pride in producing a quality job. Some of the things we experienced are below. Note: we can photographically document many of these statements should anyone suggest we are lying or …”
“Holy hell, these guys are the definition of unprofessional and inept. I had them set to come over at a set time on a set date. Not only did they not show up in their 3 hour time frame, they never called to reschedule, apologize or even notify me that they weren't going to show up. I left numerous calls with their bumbling secretary and finally gave up. The only way to get back at these a$$ clowns is to give them a …”
Positive
“Was able to get ahold of someone, discuss my problem, and book quickly. That's all you can ask for these days!!”
“I had Ron install a cast Iron sink in my kitchen. I was going to do it with a handyman until I discovered it weighed about 150 lbs. Ron Arrived with his son, (a 29 year old big guy). They removed the old sink and replaced it with the new one as well as a new faucet and garbage disposal. It was a very difficult job, to lift the old sink out and put the new one in without damaging the Granite countertop. They did …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Dec 2023.
Across platforms
Should you hire Chantilly Plumbing & Remodeling, Inc.?
Hire if
- You need high-quality work that holds up over time
- You need transparent, predictable pricing with no surprise fees
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
Own Chantilly Plumbing & Remodeling, Inc.?
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