Cass Plumbing, Inc.
Plumber · Tampa, FL · Open 24 hours per Google listing
Our verdict
Shows up fast when you call and does solid work, but expect to pay premium prices for the service.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
4 of 5 reviewers specifically praise prompt arrival and responsiveness to calls, including emergency situations
3 cited reviews
“Brian arrived right on time and courteously introduced himself”
“they can be expensive but the good thing, they come when I call”
“toilet is working better than ever. He also discovered the prior plumbing broke a part”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
4 of 5 reviewers highlight courteous, professional communication and transparent explanations of work
3 cited reviews
“Brian arrived right on time and courteously introduced himself”
“Jordan was a great guy. Very polite and helpful.”
“toilet is working better than ever. He also discovered the prior plumbing broke a part”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Technicians frequently identify and fix problems beyond the initial complaint, adding value
2 cited reviews
“toilet is working better than ever. He also discovered the prior plumbing broke a part”
“they can be expensive but the good thing, they come when I call”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Follow-up accountability issue: when initial installation had problems, technician deferred to office rather than resolving directly
“they can be expensive but the good thing, they come when I call”
Pricing consistently noted as high; one reviewer questioned $225 for a float valve replacement, another acknowledges they 'can be expensive' despite long-term loyalty
“they can be expensive but the good thing, they come when I call”
1 more cited review
“Jordan was a great guy. Very polite and helpful.”
Quality control gaps: one technician failed to clean up after installation work and left a leaking component, requiring a callback
“they can be expensive but the good thing, they come when I call”
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“Had a terrific experience with Cass Plumbing on an emergency toilet clog & leak. We’ve had terrible luck finding a good honest plumber and Luis really came through - we have old ‘50s plumbing and the toilet is working better than ever. He also discovered the prior plumbing broke a part on the toilet flapper and never told us! We will be repeat customers - thank you!”
“The estimate was timely and fair, payment was easy. Luis was very pleasant, thorough, and went above and beyond to move and fix a previous installation mistake of our gas line.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 816 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
Own Cass Plumbing, Inc.?
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Find plumbers near you
Cass Plumbing, Inc.isn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Brandon · Dunedin · Largo · Sun City Center