Casey & Sons Plumbing & Electric
Plumber · Pasadena, CA · Open 24 hours per Google listing
Our verdict
4.9★ / 107 reviews; 92 of 100 analyzed are 5-star, sentiment 100% positive, reviewConsistency=0.982; water-heater dominant with 39 service mentions and themeCounts.fast_response=45.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Water-heater installation speed stands out across 39 service mentions; one customer had a failed unit replaced and technician gone by 1000 after an 0800 Monday call.
2 cited reviews
“Our water heater ceased to function late on a Sunday evening in Altadena. I reached out to the plumbing services early on Monday morning at 0800. To my surprise, by 0900, they had dispatched a plumber named Damon to our residence. He skillfully managed to replace our water heater and was done by 1000.”
“He explained everything clearly and gave me advice on what would be the most cost-effective fix for my situation, even though it meant going with another quote I already had. I really appreciate how honest and helpful he was—he made sure I understood my options and didn't try to push any unnecessary work.”
Cited in 3 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Fast response cited in 45 reviews (themeCounts.fast_response=45); same-day arrivals documented repeatedly, including same-day for non-emergency toilet backup on a late call.
Cited in 3 of the 100 reviews we analyzed.
Transparent pricing and honest advice: Damon pointed a customer toward a cheaper quote she already had rather than pushing his own, saving her money.
1 cited review
“He explained everything clearly and gave me advice on what would be the most cost-effective fix for my situation, even though it meant going with another quote I already had. I really appreciate how honest and helpful he was—he made sure I understood my options and didn't try to push any unnecessary work.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Slow response flagged in 3 reviews (themeCounts.slow_response=3); late Friday night call required next-morning arrival rather than same-night.
Cited in 1 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“My water heater stopped working, so I called Casey & Sons Plumbing & Electric to check it out. Damon arrived right on time and took a good look at my water heater. He explained everything clearly and gave me advice on what would be the most cost-effective fix for my situation, even though it meant going with another quote I already had. I really appreciate how honest and helpful he was—he made sure I understood my …”
“I've been relying on this plumbing company for many years now, both for my home and my business. Joe, one of their plumbers, has always been friendly and professional. They’ve helped me with everything from unclogging drains to replacing seals and installing new water heaters. No matter the plumbing issue, they handle it quickly and at a fair price. I appreciate how they work efficiently and even offer after-hours …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Should you hire Casey & Sons Plumbing & Electric?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Casey & Sons Plumbing & Electric?
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Find plumbers near you
Casey & Sons Plumbing & Electricisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Mount Wilson · Glendale · West Covina · Panorama City