Case Plumbing & Sewer
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Premium
Based on review analysis
1 concern
Pricing fairness dimension scored 0/100 despite all positive reviews—this extreme disparity suggests either billing disputes not reflected in these reviews, pricing transparency issues, or data collection error. Critical to verify before emergency call.
Trust Score: 0/100 · Based on 258 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 258 Reviews Tell Us
Emergency Response
All 5 reviews praise speed and efficiency of service delivery; Daniel noted for fixing toilet 'so efficiently and quickly'
Emergency and same-day calls
What To Watch Out For
Not enough data to identify specific service weaknesses; all 5 analyzed reviews are 5-star ratings
Pricing fairness dimension scored 0/100 despite all positive reviews—this extreme disparity suggests either billing disputes not reflected in these reviews, pricing transparency issues, or data collection error. Critical to verify before emergency call.
Quality & Professionalism
Technicians consistently described as courteous, personable, and respectful; multiple reviews name-check individual technicians (Daniel, Dale, Javier, Joey) as standouts
High technical competency noted across reviews; work described as 'thorough,' 'knowledgeable,' and maintaining systems 'in top notch condition'
Communication
Consistent praise for communication and explanation of work; 4 of 5 reviews highlight detailed explanations before/during service
Respect for Your Home
Technicians consistently described as courteous, personable, and respectful; multiple reviews name-check individual technicians (Daniel, Dale, Javier, Joey) as standouts
Customer reviews
Reviews from Google, Yelp & more
Daniel came out and fixed my toilet problem so efficiently and quickly. He was so courteous and pleasant. He explained everything before doing any work. I will definitely be using this business in the future for any of my plumbing or AC needs. I give Daniel 10 stars!!!!!@
Dale came and conquered my mother kitchen pipe and bathroom. He was super personable and over all so nice! Did what was needed and was very honest! Wish o could give him more than 5 stars
Roughly two years ago, Joe Cool installed a Daiken unit and replaced old air ducts at our residence. We opted to pay a monthly fee that covers a system check every 6 months. Joe Cool has never sent a rep we didn’t like but there is one in particular that we think very highly of, Javier. He is always thorough and has kept our unit in top notch condition. Joe Cool offers many add-on features which Javier shares with us, including how each may benefit us. What we have come to appreciate however, is that Javier never comes across as a salesman. He treat us with respect and truly cares that we are satisfied with products and/or services provided. I hope the management team at Joe Cool recognizes what a valuable employee they have. If he were under my employ, a raise would be in order! 😉
Joey took the time to really explain everything in full detail and educated my husband and I on the full process. He was very professional and extremely knowledgeable. The installation manager was very attentive to his crew and the crew did such a fantastic job! It was a great experience. The whole entire team was fabulous!! I highly recommend this company!! They exceeded our expectations!!!
You should do whatever you can to keep Javier and maybe get him to train others or apprentices you bring on the team. He explained the issues and the solutions in detail - in words I can understand. He was extremely knowledgeable and very courteous. I will always be asking for him when I need work from Joe Cool. Thanks!
Business details
Service area
Based in Tampa. Serves 13 nearby cities within 20 miles:
Case Plumbing & Sewer