Casanova Plumbing
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24/7 Verified
Confirmed by reviews
Premium / Upsells
Membership programs detected in reviews
2 concerns
Website contact form unresponsive per 1 Yelp review (Dec 2023) — no callback received; reviewer advised calling directly. With <25 Yelp reviews, single incident warrants flagging., upselling concerns
Trust Score: 0/100 · Based on 117 reviews
Our Verdict
#4 of 20 in San Antonio, TX
- Emergency and same-day calls
- Budget-conscious homeowners
- Water heater install/repair
- Emergency and burst pipe repair
No major caveats
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need fast same-day or after-hours response
Caution if: You need detailed walkthroughs and written estimates before work starts
Caution if: You need rock-bottom prices with zero flexibility on the quote
How they score across what matters
Based on 100 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 117 Reviews Tell Us
Emergency Response
Same-hour gas leak response: 1 reviewer with CPS-locked meter had crew on-site within the hour, stayed late day 1 to locate leak, job fully inspected and gas restored within the week.
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
1 Yelp reviewer reported submitting a website service request that received zero response, leading them to recommend calling instead.
1 review mentions membership programs or upselling
Website contact form unresponsive per 1 Yelp review (Dec 2023) — no callback received; reviewer advised calling directly. With <25 Yelp reviews, single incident warrants flagging.
Upselling concerns
Communication
1 Yelp reviewer reported submitting a website service request that received zero response, leading them to recommend calling instead.
Pricing
Pricing cited as below-competitor in 3 reviews including one fixed-income case where Jacob negotiated an affordable pipe replacement vs. a prior outrageously-high quote.
Customer reviews
Reviews from Google, Yelp & more
A reliable plumbing company that’s definitely worth saving in your contacts. I reached out on a Sunday to have my hot water heater replaced, and he was quick to respond, professional, and thorough. The pricing was very reasonable for weekend service. I’m really glad I found them and would highly recommend!
Casanova plumbing is hands down the best plumbing company in San Antonio. They’re prompt, skilled and honest. I have used them at my home and they always deliver. They explain the issue and then knock it out. Love these guys. !!!
Casanova plumbing is the absolute best business. I highly recommend this service company; they are honest, reliable, consistent and they complete the whole job. They always over deliver with what they are capable of. It’s very difficult to find a company that can actually finish a job in the correct way. It’s a comfort to know good service men exist- truly a dying breed. Thank you for delivering a perfect service! I will always call this company!
Made a request for service on their website and did not receive an answer. Based on this unresponsiveness, I would recommend you call someone else.
Highly recommend this plumbing company. Affordable, reliable and dependable. We had a leak in our tub late Friday afternoon. I gave Jacob a call and he sent out the best plumbers on his team. Dave and his partner arrived and determined the problem after a very thorough investigation. We were offered a reasonable price for the repair that any other company would've charged more especially because it was going to be done on a weekend. We were given a temporary relief to the problem and today (Saturday) Dave showed up for a solo mission bright and early. He discovered we had a bigger project than originally anticipated. Without hesitation he got straight to work and within a couple of hours he had us completely leak free with all new parts and restored our shower to working condition, way better than what we had. He kept his work area clean the entire time and talked us through what he was doing each step of the way. He cleaned up and we were left speechless and blessed. We will be coming back to Casanova Plumbing for any future repairs we may have and recommend them to all our friends and family. Thank you Casanova Plumbing/Dave, for all your hardwork and dedication into helping us.
I recently had a water heater installed by Casanova Plumbing, and the experience was excellent from start to finish. Jacob, the owner and master plumber, was professional, knowledgeable, and clearly takes pride in his work. He provided a free same-day estimate, showed up on time, and completed the installation efficiently and cleanly. You can really tell this company has over 20 years of experience. Jacob took the time to explain the process, answered all my questions, and made sure everything was done right before wrapping up. Having the owner personally involved made a big difference and gave me total peace of mind. Casanova Plumbing is a locally owned, family-run business that truly puts customers first. They offer same-day service, 24/7 emergency support, and work through all types of weather. It’s easy to see why they’re trusted in San Antonio. I highly recommend Casanova Plumbing—and especially Jacob—if you need water heater installation or any plumbing work done right.
can’t say enough good things about Casanova Plumbing. We had a busted pipe that needed immediate attention, and Jacob Casanova and his team showed up promptly and handled the situation with true professionalism. Jacob was knowledgeable, transparent about the issue, and clearly explained what needed to be done before starting the work. The repair was done efficiently, cleanly, and with great attention to detail. What really stood out was the level of integrity and care. No upselling, no shortcuts, just honest, high quality work. It’s hard to find contractors you can truly trust, but Casanova Plumbing is absolutely one of them. If you’re looking for reliable, skilled, and professional plumbing services, I highly recommend Jacob Casanova and Casanova Plumbing. I’ll definitely be calling them again for any future plumbing needs.
⭐⭐⭐⭐⭐ We’ve used Casanova plumbing for both our businesses and our home, and they’ve been nothing but amazing every single time. They’re reliable, honest, and truly care about doing things the right way. When we had a plumbing emergency, they handled it quickly and professionally, keeping us informed and getting everything taken care of without the stress. They have also helped with any city inspections as well as back flow testing, making that process just a bit simpler ! It’s rare to find a company you can trust across the board, but this is one of them. Great work, great people, and absolutely our go-to for any plumbing needs. Highly recommend!
I want to give a big thank you to Adrian from Casanova Plumbing for his outstanding work fixing my water heater and shower, which were not producing hot water. Adrian was not only highly skilled but also incredibly professional and courteous throughout the process. He quickly diagnosed the issue, explained the necessary repairs in a way I could understand, and efficiently resolved the problem. Thanks to Adrian, I now have hot water running perfectly again, and I couldn’t be happier with the service I received. If you’re looking for reliable and top-notch plumbing services, I highly recommend Adrian and the team at Casanova Plumbing!
I had an Emergency gas leak and CPS locked my gas meter. Casanova plumbing not only sent someone out within the hour but it was a free estimate and he was so helpful. They got to work same day and stayed late that first day locating the leak. I would 100 percent recommend them to any of my family or friends. They got everything fixed and inspected within the week and I had my gas back on by Monday. I can not express enough gratitude for Casanova plumbing and their employees. I am a single mom of teenagers so money is tight and he worked with me on pricing as well. I just can not thank them enough.
Jacob and Adrian have been a blessing to me over the past 2 years. Casanova plumbers were called to a property of mine for a major plumbing issue we had been dealing with for years. After assessing the issue Jacob and his crew were able to make repairs within a matter of hours.Being in multi-family we have had a multitude of plumbing issues, Casanova plumbing has been there for us to handle every problem we have had whether day or night. I highly recommend them if you have any issues large or small. You will not find a more professional company in my opinion these guys are great people.
I wanted to leave a note on the service Casanova plumbing provided. It was responsive, cost was very very competitive and the experiance level and personal touch with Mr Casanova arriving personally on the job to check quality, review that all our concerns were addressed was great. I had three competitive bids for a watersoftner and the expriance of Mr Casanova is the difference. He came back for follow-ups to retest the water quality and ensure the quality of ou water. Thank you for helping save in my pocket book and treating our family water as if it was your own!
I had an excellent experience with Casanova Plumbing for my water heater installation. From start to finish, the service was professional, efficient, and stress-free. The technician arrived on time, explained the process clearly, and completed the installation quickly while making sure everything was working perfectly. The work area was left clean, and the pricing was fair with no surprises. It’s clear they take pride in their work and value their customers. I highly recommend Casanova Plumbing to anyone in San Antonio needing reliable and high-quality plumbing services.
Casanova Plumbing did an outstanding job installing my hot water heater. They were extremely timely, professional from start to finish, and clearly knew exactly what they were doing. The crew showed up when they said they would, worked efficiently, and left everything clean and orderly. Their pricing was very reasonable and fair, with no surprises, which I really appreciated. It’s refreshing to work with a company that’s honest, reliable, and takes pride in their work. I would absolutely recommend Casanova Plumbing and will use them again in the future.
I called Jacob after receiving a quote from a previous company that had de-clogged the pipes and did a camera inspection the repair was going to be outrageously high in price. My parents are on a fixed income as I explained to Jacob and not only did he take this into consideration by agreed to do another inspection at no costs, he and his team headed out by Adrian Vega was able to replace the broken pipe and complete the job in 5 days at a reasonable amount that was affordable. thank you again Casanova Plumbing!!!
Business details
Service area
Based in San Antonio. Serves 7 nearby cities within 20 miles:
Casanova Plumbing