Carter's My Plumber - Drain Cleaning Indianapolis & Sewer Line Repair
Plumber · Lawrence, IN · Open 24 hours per Google listing
Our verdict
Dispatches skilled technicians within hours even on weekends, catches problems other plumbers miss, and charges fairly for commercial and residential work.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #14 of 15 plumbers we've reviewed in Indianapolis, IN · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Technicians identify root causes on first visit rather than recommending unnecessary repairs. 2 of 5 reviews cite correct diagnosis avoiding expensive mistakes.
1 cited review
“identified where the pipe had separated and repair the issue the first time”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Same-day or next-day scheduling available even on weekends. 2 of 5 reviews mention rapid appointment availability (Sunday online booking for Tuesday service, same-day technician dispatch).
2 cited reviews
“John called when he was 30 min from my home making sure I was still available”
“identified where the pipe had separated and repair the issue the first time”
Technicians call ahead to confirm arrival. John specifically called 30 minutes before arrival to ensure customer availability.
1 cited review
“John called when he was 30 min from my home making sure I was still available”
Competitive pricing on commercial jobs. Site superintendent for national construction company cited 'some of the best prices for standard service calls on a commercial job.'
1 cited review
“some of the best prices for standard service calls on a commercial job”
Multiple repeat customers after emergencies. One reviewer used service twice through emergencies and committed to continued use.
1 cited review
“identified where the pipe had separated and repair the issue the first time”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“We have had two techs out to a commercial job at a Taco Bell in Indianapolis to take care of leaks and repairs of a water softener. Alex my last tech was extremely professional and down to earth and made the experience great for us. He did not stop until he found the source of the leak and his cleanliness and knowledge of the repair helped us not to have to do hardly any extra work at all. I can’t remember the first …”
“Huge shoutout to Keith Lawson and John Pichett with Carters my plumber. Our sump decided to go out on us over Memorial Day weekend Keith and John came out to replace the sump pump. After installing the sump pump Keith walked around the property and noticed water was backing up in our yard from what turned out to be a severed line. John came out to identify where the pipe had separated and repair the issue the first …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 543 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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