Carter's My Plumber - Drain Cleaning Indianapolis & Sewer Line Repair

We have had two techs out to a commercial job at a Taco Bell in Indianapolis to take care of leaks and repairs of a water softener. Alex my last tech was extremely professional and down to earth and made the experience great for us. He did not stop until he found the source of the leak and his cleanliness and knowledge of the repair helped us not to have to do hardly any extra work at all. I can’t remember the first techs name who did our water softener but he was awesome as well! Carter’s my plumber also had some of the best prices for standard service calls on a commercial job I’ve seen. I’m a site superintendent for a commercial Construction company who travels around the country and I would highly recommend them for any service repair needs. Thanks again Carter’s my plumber!

Huge shoutout to Keith Lawson and John Pichett with Carters my plumber. Our sump decided to go out on us over Memorial Day weekend Keith and John came out to replace the sump pump. After installing the sump pump Keith walked around the property and noticed water was backing up in our yard from what turned out to be a severed line. John came out to identify where the pipe had separated and repair the issue the first time. I’ve had to use Carters my plumber through 2 emergencies now and will continue to use them because of the outstanding service.

I knew I needed to replace the water heater after it had been leaking and the hot water ran out. I went online Sunday and was able to get an appointment for Tuesday afternoon. Mark was the first to come out and look at my old unit. Hey did a thorough assessment and gave me options. I had a 13 gallon tank, but 14 gallon tanks are cheaper so Mark made sure the measurements would work. Mark walked me through all of my options and was able to get a technician out the same day. My technician was John P. John called when he was 30 min from my home making sure I was still available. John was nice and explained what he was going to do and the best options for moving tanks in and out of the house. A few hours later, the new water heater was in! John ran through what he did, showing me pictures and explaining where things were. John then answered my questions and took payment before leaving. Had a great experience with Crater’s My Plumber and I’m grateful that over the next years they will be serving my water heater!

I have to take this minute to tell you my experience with these two gentlemen and Carter's Plumbing. John and Carter installed my new water heater today. These two guys that showed up I honestly couldn't have asked for anything more perfect than what they did, how they performed and the highest level of excellence and kindness given from both of them. Absolutely the best and I couldn't have gotten any better anywhere else. Carter's Plumbing is beyond the most top notch family business I believe I've ever came across in my time and I worked personally for a few family owned businesses when I was young . I am not a rich person and needed help and Carter's Plumbing, Danny, John and Carter treated me more humble and kind than I ever could have imagined. Trust me when I say this amazing work that got done today thanks to John and Carter I will be taking care of my mom with hot water again. From my family to John and and of Carter's Plumbing we so humbly thank all of you for your kindness and hard work you did for my family.

I had a problem with very low water pressure in my shower. I swapped out the shower head and another company replaced the cartridge in the shower valve, both to no avail. The other company advised that my entire shower valve needed to be replaced, a very expensive repair......not to mention the cost of damage done to wall and tile in the process. Before committing to that, I called Carter's My Plumber to get a 2nd opinion. They promptly dispatched John and his apprentice Carter to my house. They were extremely professional, knowledgeable, and friendly as they meticulously examined and analyzed the situation and patiently explained what they found and answered all of my questions. Bottom line: they had to make adjustments to my new valve cartridge that the other company had installed and that fixed the problem with my shower......at less than 1/10th of the cost of replacing the valve. Wow! Thank you very much, Carter's My Plumber, and specifically your employees, John and Carter! I'm so glad I chose you guys!