Carolina Water Heater & Plumbing Service Inc.
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Budget-Friendly
Fair Pricing ✓
1 concern
Communication gap on logistics: One reviewer noted techs did not inform them in advance that a gate pass would be needed, creating minor inconvenience
Trust Score: 0/100 · Based on 182 reviews
Top pickOur Verdict
#5 of 10 in Beaufort, SC
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
- Drain and sewer work
No major caveats
Hire if: You need high-quality work that holds up over time
Hire if: You need a plumber who actually shows up when scheduled
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need guaranteed sub-hour response for true emergencies
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 182 Reviews Tell Us
Emergency Response
Fast response and problem resolution: Multiple reviewers report quick arrival and same-day fixes for urgent issues
Emergency and same-day calls
What To Watch Out For
Not enough data to identify consistent weaknesses
Communication gap on logistics: One reviewer noted techs did not inform them in advance that a gate pass would be needed, creating minor inconvenience
Quality & Professionalism
High-quality workmanship with attention to detail: 3 of 5 reviews specifically praise careful installation, cleanup, and professional execution
Respect for Your Home
High-quality workmanship with attention to detail: 3 of 5 reviews specifically praise careful installation, cleanup, and professional execution
Pricing
Reasonable pricing: 2 reviewers explicitly note fair/good pricing relative to work performed
Customer reviews
Reviews from Google, Yelp & more
Drew and Gary were polite, friendly, and very professional. They treated my home as if it was their home. I truly appreciated their careful attention to install my new tankless water heater correctly, and clean up after the job was finished. I would use them again in a heartbeat.
Cleaned and descaled 3 tankless water heaters. The techs were very knowledgable and took the time to answer our questions. Only thing I wish they had done was let us know they needed a gate pass, as I could have provided them with one at no charge.
Having experienced their great work previously for a new hot water heater, it was a no-brainer to contact them again for a clogged garbage disposal drain pipe. Within a few hours after contacting them, Dan quickly found the issue and all was fixed!! Prices are reasonable too. Thanks Dan. Glad to see you again.
I have used Carolina Water Heater & Plumbing Service Inc to perform the annual maintenance on our tankless water heater once before, and called them again to perform the same service. Gave them a call, techs came out within a few days, and did an amazing job. True professionals for a great price.
The guys were terrific! They were very friendly and professional. They offered me good advise and recommended an ionic descaler which would pay for itself in just a few years. I purchased the descaler. I highly recommend Carolina Water Heater and Plumbing Services!
Business details
Service area
Based in Beaufort. Serves 4 nearby cities within 20 miles:
Carolina Water Heater & Plumbing Service Inc.