Carnahan Drain Cleaning, Ltd
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Confirmed by reviews
Mid-Range
Fair Pricing ✓
1 concern
One septic case shows potential diagnostic failure: reviewer was charged twice for snaking that didn't resolve the issue, and plumber appeared unaware snaking had not cleared the actual blockages (root ball ~softball size, cement filled section)
Trust Score: 0/100 · Based on 35 reviews
Our Verdict
#12 of 17 in Newark, OH
- Emergency and burst pipe repair
No major caveats
Hire if: You need clear communication and upfront explanations
Hire if: You need fast same-day or after-hours response
Caution if: You need predictable, consistent service across every visit
Caution if: You need airtight scheduling and guaranteed arrival times
Caution if: You need rock-bottom prices with zero flexibility on the quote
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 35 Reviews Tell Us
Emergency Response
Emergency and burst pipe repair
What To Watch Out For
1 of 5 reviewers reports that snaking failed to detect root ball and cement blockage in septic line, requiring a second vendor, excavation, and ultimately two charges for unsuccessful work
One septic case shows potential diagnostic failure: reviewer was charged twice for snaking that didn't resolve the issue, and plumber appeared unaware snaking had not cleared the actual blockages (root ball ~softball size, cement filled section)
Quality & Professionalism
4 of 5 reviewers highlight friendly, professional communication and clear explanations of work performed
Communication
4 of 5 reviewers praise exceptional responsiveness and speed, including same-day emergency calls and jobs completed in minutes
4 of 5 reviewers highlight friendly, professional communication and clear explanations of work performed
Pricing
3 of 5 reviewers specifically mention competitive or reasonable pricing relative to other quotes
Customer reviews
Reviews from Google, Yelp & more
Great example of what drain opening contractors should be. Very knowledgeable, and a great price with abilities that include cameras/ toilet replacement and more. Don't get bamboozled by the first google search on drain openers wanting to charge you big $$$$ and finance you. This company is the one you want to do the work the right way for the right price the first time.
I had a nightmare clog in my drain that was backing up both my kitchen and laundry room, leaving us without use of either for days. I called two different plumbers: the first one came out but we're still waiting on their quote days later, and the second quoted me an expensive price for major, disruptive repairs. I was dreading the hassle and expense.Then Aaron showed up, and wow—what a difference! He had that magic touch and unclogged everything in literally minutes. No mess, no destruction, just quick, efficient work that got everything flowing perfectly again. On top of that, he was super friendly, explained everything clearly, and made the whole process stress-free.If you're dealing with drain issues, skip the delays and big quotes—call Aaron instead. You won't regret it! 5 stars all the way!
Very thankful for the service I received! When I had a plumbing emergency, he came to my house on very short notice and handled everything with incredible efficiency. What seemed like a simple job to him was actually quite challenging for me, and he made it look effortless. From start to finish, he was extremely friendly, professional, and got the job done quickly without any hassle. Pricing was very reasonable, especially considering the quality of work and quick response time. I would highly recommend him to anyone needing plumbing work.
A rental main septic line was backed up. Carnahan's snaked the line from inside the house all the way to the septic tank and left. There was no improvement and they came back the next day to snake from the septic tank all the way into the house and left. He provided a 25% discounted rate for the second snaking. Sill no improvement so we brought in another vendor. They snaked the line and were unable to get all the way through. A camera showed a root ball blocking most of the pipe as well as a significant blockage 2/3 of the way from the septic line. The line was hydrojetted and the hydro cleared the root ball (about the size of a softball) but was unable to get past the second blockage. The line was dug up and an 18" section of 4" clay pipe was found to be mostly full with cement (leaving about 1 3/4" opening in the clay pipe). It's possibly an artifact of how snaking is done, but I'm surprised the snaking was considered successful and made it past the blockage. I'm leaving 2 stars - 1 for quick response (same day of call), and one more star for being polite when I called to provide this feedback. For a quick fix, Carnahan Drain Cleaning might work for you. But in my case they were unable to fix the problem, assumed twice it was fixed, and I was charged twice despite there being no way it could have been fixed.
Erin was a referral from a colleague. I've hired Erin twice now for different property's to perform work at. He has Scope/flush/clean the main sewer drain and even was able to supply with a summery of the work performed along with knowledgeable opinion of each project he worked at. Erin does what he says he's going to along with extremely speedy service & well priced. I will certainly be hiring Erin for every sewer drain issue I have in any of my current projects & future projects. Wonderful easy person to work with and highly recommend.
Business details
Service area
Based in Newark. Serves 4 nearby cities within 20 miles:
Carnahan Drain Cleaning, Ltd