Cardinal Heating, Cooling, Plumbing & Electric
Plumber · Middleton, WI · Open 24 hours per Google listing
Our verdict
Dispatches technicians within hours with photo ID confirmation, maintains transparent communication via text updates, and charges fairly for quality work—ideal for emergency calls.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #14 of 15 plumbers we've reviewed in Madison, WI · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
5 of 5 reviewers rate service 5/5 stars with consistent praise for professionalism and equipment quality
4 cited reviews
“They send a photo of the technician as well as description.”
“Quick turnaround and completed within a few hours.”
“Happy with quality of equipment and professionalism of technicians.”
“Consistently satisfied with their competitive pricing and exceptional service.”
Cited in 5 of the 5 reviews we analyzed — 1 cited review not excerpted here.
3 of 5 reviewers specifically mention proactive text communication with technician arrival details and photo ID for security
2 cited reviews
“They send a photo of the technician as well as description.”
“Happy with quality of equipment and professionalism of technicians.”
Fast turnaround capability documented—one reviewer had disconnect/install completed within hours
1 cited review
“Quick turnaround and completed within a few hours.”
2 of 5 reviewers note competitive pricing relative to service quality
1 cited review
“Consistently satisfied with their competitive pricing and exceptional service.”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Cardinal is fabulous company! Ken and Colin were here today to fix my my hot water heater. They are both polite, respectful and professional. I am now part of the Cardinal Care Club and I know I will be in the best hands. I also liked that Cardinal sent texts during the day to inform me of where I am in the queue. More importantly, when the technician is close by and on the way, they send a photo of the …”
“Had to move my car charger from a rental property to my new home. Cardinal was able to do a quick turnaround and send Ian out to take care of the disconnect and install at my new place. He did all of this within a few hours. Not only did he do a great job, he was extremely professional and engaged during the entire time. Really enjoyed chatting with him!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 5,252 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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