Cape Plumbing Inc.
Plumber · Boca Raton, FL · Open 24 hours per Google listing
Our verdict
Excellent emergency response and workmanship, but pricing is extremely aggressive—expect to pay 5-6x retail on parts and high-pressure upselling, especially targeting elderly customers.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Same-day emergency response with advance notice of arrival time—critical for burst pipes at 2am
1 cited review
“Came the same day, calling with time of arrival”
4 of 5 reviews praise technician professionalism, knowledge, and thoroughness (Thomas and Ron specifically named)
3 cited reviews
“He repaired the toilet leak with ease and took care of EVERYTHING”
“Came the same day, calling with time of arrival”
“Excellent customer service from first phone call through thorough inspection”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Owner Mark actively communicates and coordinates (calls mold remediation services before leaving, calls with appointment confirmations)
1 cited review
“Excellent customer service from first phone call through thorough inspection”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1 of 5 reviews (20%) reports unauthorized service escalation and warranty dispute refusal after botched initial work—pattern concerning for small sample size
“$928.97 for toilet that cost $160.00, high pressure sales”
Extreme markup on parts: one review documents $928.97 charge for toilet retailing at $160 (580% markup) plus unauthorized work charges
“$928.97 for toilet that cost $160.00, high pressure sales”
High-pressure sales tactics documented, including unauthorized work authorization and aggressive upselling to elderly customers
“$928.97 for toilet that cost $160.00, high pressure sales”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Complete rip off company that use be good that now is NOT. Extremely problematic now! Company rebuilt tolite for $463.00 and I discovered tank wiggle around. Called for warranty just fix what they Messed up. Nothing more! Company took it upon themselves to remove tolite trying to make me pay for many different things when it wasn’t authorized trying to charge. Also $928.97 for a new toilet that cost $160.00 plus …”
Positive
“Excellent customer service. From my first phone call into Mark the owner to set an appointment, as well as a very thorough and helpful inspection and service by Andy and Ron of an outdoor kitchen conversion. Highly recommend to neighbors in Davie. Will definitely use again.”
“Came the same day, calling with time of arrival. Worked on my water heater, answered all questions and cleaned the area before leaving. Very polite. I highly recommend Thomas of Cape Plumbing.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 249 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
Own Cape Plumbing Inc.?
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Find plumbers near you
Cape Plumbing Inc.isn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Deerfield Beach · Delray Beach