CA ROOTER AND PLUMBING
Plumber · West Covina, CA · Open 24 hours per Google listing
Our verdict
4.8★ across 73 reviews; owner Carlos cited by name in 4 of 5 analyzed reviews for same-night emergency response and fair pricing; reviews span 2018–2021 with thin recent data.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Owner Carlos responded same-night for emergency burst pipe and late-night water backup calls in 2 of 5 analyzed reviews.
1 cited review
“Carlos responded in a timely manner to an emergency broken pipe issue we had late in the evening. He was able to correct our mistake (I tried repairing my own pipe ... it did not go well), and restore our water. I noticed he spent a lot of time preparing the pipe for work (this is how I knew he cared about the quality of his work).”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Pricing consistently below competing quotes; 3 of 5 reviews mention plumber-cost and cheap-plumber service slugs with positive sentiment.
2 cited reviews
“From the first call he was very responsive. I called that same night and he arrived the next afternoon. He even sent me a google map link to follow him as he made his way to my house, which I thought was really helpful. Carlos explained my options and then got to work”
“The technician (Carlos) did a great job. Was very respectful and completed a difficult plumbing problem we had for a very good price. I highly recommend CA ROOTER & PLUMBING.”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Most analyzed reviews are from 2018–2021; no recent reviews in the analyzed sample to confirm current service consistency.
“Carlos responded in a timely manner to an emergency broken pipe issue we had late in the evening. He was able to correct our mistake (I tried repairing my own pipe ... it did not go well), and restore our water. I noticed he spent a lot of time preparing the pipe for work (this is how I knew he cared about the quality of his work).”
Cited in 3 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 3 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“I had another plumber come the night before after waiting for him to show up at 6pm, he came at 9pm. Once he was here I felt the price he was trying to charge me was way to be much. I thanked him for finally showing up and send him on his way. Then I called Carlos. From the first call he was very responsive. I called that same night and he arrived the next afternoon. He even sent me a google map link to follow him …”
“Carlos is great! We called to have our bathroom faucets changed and install new cut off valves. Carlos responded quickly to give us a quote. He is very friendly and professional, he explained everything and did an incredible job. I will call him again if I have a need, I highly recommend him for any for your plumbing projects.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 73 reviews so far. Treat this as a first read.
Newest review in our sample: Nov 2021.
Should you hire CA ROOTER AND PLUMBING?
Best for
- Budget-conscious homeowners
Hire if
- You need transparent, predictable pricing with no surprise fees
- You need high-quality work that holds up over time
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
Own CA ROOTER AND PLUMBING?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
CA ROOTER AND PLUMBINGisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: West Covina · Chino Hills · Mount Wilson · Upland