Burtech Plumbing

Burtech Plumbing came out right before Thanksgiving for what we thought was a small leak. They were efficient and worked quickly. While the leak itself wasn’t a big issue, once the ceiling was opened we discovered that all of our copper pipes were badly corroded. They recommended a full repipe of our home. We have a 4,000 square foot house, so this was a huge project. I got multiple quotes, and Burtech landed right in the middle price-wise. What really stood out to me was how willing they were to work with my specific requests. I had major stipulations, especially that they complete the repipe without visually accessing our kitchen, and they made it happen. They worked with our timeline, and Jose was incredibly communicative throughout the entire process. I’ll admit I was a bit needy with questions, but he was always patient, understanding, and responsive. The estimate they gave us was exactly what we paid in the end with no surprise costs at all. The repipe itself was major (60+ holes throughout the house), but they worked so efficiently that it never felt overly intrusive. They were very clean, vacuumed and cleaned up every day, and truly respected our home. We have two young kids who nap, and they even worked around nap schedules so they weren’t in certain rooms during that time. Overall, I’m extremely impressed with Burtech Plumbing. I’ve already recommended them and will continue to do so without hesitation.

I had an outstanding experience the team at Burtech Plumbing and specifically with JR, my service technician, who did a fantastic job fixing my plumbing issues. He was quick, courteous, and very friendly. Additionally, Krystal did a wonderful job scheduling the appointment and keeping me informed throughout the entire process. All of our plumbing needs were met, and I would highly recommend their services to anyone looking for a plumber.

Called this company after getting a bid from Bill Howe that was so outrageous(like ripping me off outrageous). I was impressed that someone actually answered the phone and not some recording to stay on the line while the conglomerate redirected my call. Was able to make an appointment and within one day a technician was out to give me a bid on replacing the water pressure regulator. The tech JOSH was professional, kind, and most of all honest. He gave me the estimate which was $700 lower than Bill Howes rip off estimate. The pricing was more than fair. Josh completed the job in 90 minutes and did great work. Very satisfied and now know I can count on Burtech plumbing as my go to plumber. Honesty, fair pricing, and great custimer service. Josh is a great representation to your company.

14 months after installation. The toilet doesn’t clog and works flawlessly. Previous toilet did not leak since newly installed in the 90s. I was beyond the 1 year warranty. Fair enough. If you want your toilet to last longer. I suggest considering another plumber. (The $50 discount offered below was not offered during my discussion with your staff but rather only after my review. Maybe I should have recorded the installation. The work required some shimming as I recall and the installer even commented on its uniqueness. I liked the installer. Experienced and knowledgeable , but things happen. Back to the adorable $50 off offer….. yeah nah.

This review is about 10 days overdue, but I would be remiss if I didn't take the time to write about the exceptional service, care, and courtesy that I have received from Burtech Plumbing during 3 different encounters that included pressure regulator installation, mainline repair and locating (Bill is a wizard at finding a hidden mainline), and installation of plumbing in the front yard. For the most recent experience, I was provided service by Jaime, who spent a considerable amount of time locating a rather tricky mainline in the front yard at an old home that I recently purchased, and instead of giving in (which many would have) after digging a fairly long trench, he instead went with an experiential instinct to successfully locate the mainline needed to create a T line that would ultimately allow for a hose bib to be placed in my front yard in preparation for future landscaping projects. Not having a hose bib in the front yard, I had to run 100 feet of hose around the house from back to front in order to just water the plants and hose off the deck. Because of Jaime's diligence, expertise, and effort, my life has been made exponentially easier in having hose/plumbing access in the front yard. To top it all off, Jaime ensured that my previous irrigation system mainline was properly capped off and deactivated so that no leaks would occur during the artificial turf installation, which was highly appreciated. And the best part of it all, Jaime was courteous, communicative, and informative in walking me through the process. The final piece that day was the installation of a water conditioner at a great value. Happy to now have my appliances and pipes protective from corrosive mineral deposits. In summary, I would highly recommend Burtech Plumbing to folks living in the San Diego area, and I plan to remain a loyal customer with the level of courtesy and care that I have received. They are experts at their craft and care about their customers. Thank you so much to Bill and his team. You all are fantastic!