Burns Plumbing
Unknown
No response data yet
Not Verified
No emergency data in reviews
Unknown
Based on review analysis
1 concern
1 star review (unrelated to plumbing): company truck driver allegedly ran two vehicles off I 55 on separate occasions — raises questions about company conduct, though work quality reviews are positive
Trust Score: 0/100 · Based on 16 reviews
Proceed with careOur Verdict
#8 of 9 in Lockport, IL
No standout specialties
- You're highly price-sensitive
Hire if: You need high-quality work that holds up over time
Hire if: You need a plumber who actually shows up when scheduled
Caution if: You want detailed upfront explanations
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need guaranteed sub-hour response for true emergencies
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 16 Reviews Tell Us
Emergency Response
Major sewer line crack repaired same day: cracked main sewer line through foundation assessed, temporarily cleared within hours, and permanently fixed within days — in below-freezing temperatures per 1 of 5 analyzed reviews
What To Watch Out For
Not enough data to identify weaknesses
1 star review (unrelated to plumbing): company truck driver allegedly ran two vehicles off I 55 on separate occasions — raises questions about company conduct, though work quality reviews are positive
Customer reviews
Reviews from Google, Yelp & more
I had a major issue where my main sewer line from my house through the foundation cracked and backed up the plumbing in my whole house..on my wife's birthday to top it off!. I called Burns plumbing and the owner Sean Burns responded within an hour and came out the same day. He assessed the problem, got my drain temporarily cleared and then was back within a few days to get it permanently fixed. Sean and his guys are super professional and worked long and hard in below freezing temperatures to get the job done. I can't recommend Burns plumbing enough!
Trustworthy, top quality work and very helpful. We wouldn't use anyone else, so pleased they were recommended to us by another satisfied customer.
I didn't use this company but would have if they were closer to where I lived. I ended up meeting an owner of the company at a construction site in Lakemoor not long ago. I was having a problem finding a plumber or getting one to call me back and saw this company's trucks at a construction site. The only reason I stopped was because someone was getting tools out of a truck while another guy was talking to him and smoking. I decided to stop by and discuss my problems with him and see if he was interested in looking at it for me. Since they were from far south, he ended up giving me some suggestions of what the issue could be and we were able to fix it ourselves. We saved a few hundred dollars doing the repair ourselves, but still would have paid for someone else to do it if they were available. Thank you for being honest and helpful, whatever your name was.
Your driver of the lift gate truck ran two cars off of I-55 today on two separate occasions! Great company morality ! One of them was ME!
Worked with Derek, who I believe was the owner, on a commercial project over the previous summer. He was very knowledgeable and easy to work with. Our project had its ups and downs due to Covid and Derek was more than flexible with our ever changing schedule. I would recommend this company to anyone and will be using them again when needed.
Business details
Service area
Based in Lockport. Serves 32 nearby cities within 20 miles:
Burns Plumbing