Budget Plumbing & Rooter
Fast Response
Reviewers confirm quick response
Claims 24/7
Self-reported — not confirmed by reviews
Mid-Range
Based on review analysis
1 concern
Two no shows with poor communication: Customer scheduled twice and was stood up both times with no call notification before office called to reschedule
Trust Score: 0/100 · Based on 103 reviews
Our Verdict
#6 of 6 in American Fork, UT
- Bathroom and kitchen remodel plumbing
- You can find better-priced options nearby
Hire if: You need high-quality work that holds up over time
Hire if: You need fast same-day or after-hours response
Caution if: You need predictable, consistent service across every visit
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need airtight scheduling and guaranteed arrival times
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 103 Reviews Tell Us
Emergency Response
Quick emergency response: 2 reviews report same-day or within-hours arrival for urgent issues
What To Watch Out For
Inconsistent workmanship: 1 review documents a technician failing to repair a copper pipe leak despite trying hard, requiring customer to hire another plumber for full repair
Full charges for incomplete work: Customer was charged full price despite repair not holding, with only an offer to return for another attempt
Two no shows with poor communication: Customer scheduled twice and was stood up both times with no call notification before office called to reschedule
Quality & Professionalism
Polite and professional demeanor: 4 of 5 reviews mention friendly, professional, or nice technicians
Pricing
Competitive pricing: 2 of 5 reviews explicitly mention being cheaper than competitors or offering good value
Full charges for incomplete work: Customer was charged full price despite repair not holding, with only an offer to return for another attempt
Customer reviews
Reviews from Google, Yelp & more
Technician Michael , and his crew were very nice and professional. He fixed my leaking shower valve very quickly. I will for sure put Budget Plumbing on my speed dial.
Our old boiler finally gave out and we had no hot water in our home! Budget plumbing took good care of us and got things taken care of quickly. They did excellent work, were very professional and their quote was much less expensive than one given to us by another plumber. Our old boiler was large and the boiler room was cramped and hot and it was a mess for them to deal with, but they worked all day and late into the night determined that we would have hot water in our home the next day. I was very impressed with their service and will highly recommend their company to everyone.
Budget added drains and lines for our new basement bathroom, kitchen, and washer/dryer setup. They did an amazing job at a price that I couldn’t get close to anywhere else. I’m super happy with the job and professionalism
I had a leak form in a copper pipe coming out of my recirculation pump on my water heater and my normal plumber was out of town so I called Budget. They were really responsive and came within a few hours. The young technician tried hard but never ended up making the repair work. I had to leave before he finished and left my adult son home with him. The tech said the leak had stopped but when I checked a couple of hours later it was still dripping (Much better than the initial spray, I'll admit). Anyhow after letting them know that the issue persisted, I was still charged full price for the visit and will end up having to make another payment to my plumber for a full repair. To their credit they did offer to come back and try again, but I would prefer to have someone with more experience make the repair. Overall they were responsive and nice, their technician was just not very experienced and ended up not solving the issue.
Called and was able to make an appointment for the next day when I wanted. I was given a 4 hour window of when they could show up, and no one ever showed up or called. I called in and they were very polite and called the plumber and got back to me. We ended up rescheduling for the next morning. I the same issue with no show and no call. Called back in and they promised the plumber would arrive in an hour. He showed up about an hour and a half later. He was very polite and friendly and resolved my issue quickly. I’m glad it wasn’t an emergent problem because I did enjoy the service, I think just poor communication.
Business details
Service area
Based in American Fork. Serves 20 nearby cities within 20 miles:
Budget Plumbing & Rooter