Budget Plumbing
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Unknown
Based on review analysis
1 concern
Diagnostic fee structure may conflict with 'pricing_fairness' dimension score of 53—customers should clarify upfront whether diagnostics are free or rolled into repair costs
Trust Score: 0/100 · Based on 93 reviews
Our Verdict
#4 of 4 in Roseville, CA
- Emergency and same-day calls
- Complex installs and remodels
- Water heater install/repair
- Drain and sewer work
- You're highly price-sensitive
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need high-quality work that holds up over time
Caution if: You need predictable, consistent service across every visit
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need detailed walkthroughs and written estimates before work starts
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 93 Reviews Tell Us
Emergency Response
4 of 5 reviewers praise rapid response times and quick arrival, even during off-hours
Emergency and same-day calls
What To Watch Out For
High diagnostic fee ($185 minimum just to assess the problem) turns away price-conscious customers
Diagnostic fee structure may conflict with 'pricing_fairness' dimension score of 53—customers should clarify upfront whether diagnostics are free or rolled into repair costs
Quality & Professionalism
5 of 5 reviewers mention excellent communication and thorough explanation of work during the job
Communication
5 of 5 reviewers mention excellent communication and thorough explanation of work during the job
Pricing
High diagnostic fee ($185 minimum just to assess the problem) turns away price-conscious customers
Customer reviews
Reviews from Google, Yelp & more
Rigo came out and took care of an urgent storm drain issue. He responded quickly, resolved the issue and explained everything thoroughly. I would highly recommend Budget Plumbing.
Rigo was a great help with our plumbing issue. He was able to solve a problem that another person couldn’t. He was very knowledgeable and open and honest about our options. His pricing was good, and his knowledge, service, and results created a great value. If I have another plumbing issue I will be calling him first.
I had a water heater that needed to be replaced. Rigo was very quick and efficient. Called him and he showed up 2 hours later with all the parts he needed. Very knowledgeable and explained the job well. Highly recommend him for situations like these.
So I didn’t get a chance to use their services because when I called, and they did answer right away which is nice, I was told just to come out to diagnose my issue it’s $185. Made it clear that fixing the small leak would be separate, the $185 was just for his time to come out. That to me is worth 1 star review since I found multiple other plumbers one who is coming out for free, to diagnose the issue and we go from there. But he was really nice and able to come quickly so hence 3 star. Friendliness was still 5 star, price is 1 star. I’d never pay almost $200 to cover what might take 5 min to diagnose an issue. Or perhaps you get the free diagnosis and then use him to do the actual repair once you know what the problem is. And if I get a ridiculous quote I still would reach back to them compare cuz again he was very nice and accommodating just I was shocked at diag fee so high.
I couldn't be happier! I have had three other plumbers at my house and none of them come close to the service I got from Budget Plumbing. Rigo is knowledgeable, skilled, professional, courteous, respectful, and friendly. He returned my calls quickly, was able to come to my house in a timely manner, and willing to stay past "quitting time." He worked efficiently and had all the tools and parts needed to get the job done. He was very willing to explain what he was doing while working. He replaced a gas water heater and was very capable dealing with the gas line as well as the water line. All around customer service experience the way it should be. Give him a try...you won't regret it.
Business details
Service area
Based in Roseville. Serves 7 nearby cities within 20 miles:
Budget Plumbing