Brighton Plumbing and Drain
Unknown
No response data yet
Claims 24/7
Self-reported — not confirmed by reviews
Premium / Upsells
Membership programs detected in reviews
2 concerns
1 of 42 analyzed reviews documents an emergency no show with scheduling system failure — customer left without water at 8:30pm, upselling concerns
Trust Score: 0/100 · Based on 28 reviews
Our Verdict
#7 of 9 in Brighton, CO
Hire if: You need high-quality work that holds up over time
Hire if: You need transparent, predictable pricing with no surprise fees
Caution if: You need guaranteed sub-hour response for true emergencies
Caution if: You need airtight scheduling and guaranteed arrival times
How they score across what matters
Based on 42 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 28 Reviews Tell Us
Emergency Response
1 no-call no-show for an emergency in 42 analyzed reviews — customer was not found in system at 8:30pm despite scheduling earlier that day
What To Watch Out For
1 no-call no-show for an emergency in 42 analyzed reviews — customer was not found in system at 8:30pm despite scheduling earlier that day
1 review mentions membership programs or upselling
1 of 42 analyzed reviews documents an emergency no show with scheduling system failure — customer left without water at 8:30pm
Upselling concerns
Quality & Professionalism
Master plumber with 30+ years cited for precision drain and toilet work — text reminders, on-time, cleaned up well noted in 1 of 12 analyzed quotes
Workmanship cited in 10 of 42 analyzed reviews; thorough toilet repair and water heater replacement at reasonable prices vs big chains and Home Depot
Communication
Master plumber with 30+ years cited for precision drain and toilet work — text reminders, on-time, cleaned up well noted in 1 of 12 analyzed quotes
1 no-call no-show for an emergency in 42 analyzed reviews — customer was not found in system at 8:30pm despite scheduling earlier that day
Pricing
Workmanship cited in 10 of 42 analyzed reviews; thorough toilet repair and water heater replacement at reasonable prices vs big chains and Home Depot
Customer reviews
Reviews from Google, Yelp & more
A small leak developed behind the refrigerator water line. I contacted their experts to handle it. They replaced the brittle tubing and tested the pressure carefully. Everything is secure now and their work was thorough.
Water pressure feels balanced across every tap after their specialists team replaced the aging regulator and checked the system.
The outdoor drainage line was blocked with debris. Their crew cleared it thoroughly. Water now flows away from the house properly. Professional and efficient service.
Had a plumbing emergency today. I called in and scheduled to have someone come out. They stated they would be here by 8pm. No call no show. When I called back to see if they were still going to be able to help me I was told that my name address or phone number couldn’t be located in their system. Not it’s 830 pm and I have no water. This sucks
He was good for previous jobs' but he put in a whole house well filter and put on paper it would remove sulfur smell which I was having a problem with. Then he said the manufacture said we had to have the well shocked with bleach, which he had never mentioned before. He finally put in another filter but will not give us a owners manual, model# etc or any receipt with warrante. We dont know how it works so useless until we have the manual and we still have the rotten egg smell. I believe it is used. When something goes wrong Paul jumps ship. We paid $3017.00 for this thing and still have to deal with rotten eggs.
I lived on the same street as Paul for many years but moved away over ten years ago. Paul was always a hard-working guy, and when I saw he started his own business, I took note. Recently, the hot water heater in my business failed. My shop manager was blown away at the quotes he was receiving, and I remember Paul. He reached out for a quote and quickly got a reasonable quote to get the job done. The next morning, Paul and Zach were on site and got it replaced in no time flat. The quality of their were was great, and the price was right, not to mention they are both super friendly guys. I would highly recommend Paul the Plumber!
My 14.5 y/o gas water heater was on it's last leg, so I needed a new one. I asked Paul for a quote, it was a great price for a new Bradford White Hydrojet gas water heater. He also had to run a new exhaust pipe/vent out since the original wasn't up to code. T(He)y arrived early, as usual. :-) Jumped on the job... was done within a couple hours... nice and tidy. I can't say enough about his quality of work and the fact he checked in to see how it was performing. We have HOT water... have to dial the faucets back a bit now. :-) A good thing! Thanks, Paul!
Can they add a couple of stars, so I can rate Paul 7 stars out of 5? I had another company review my situation and say they would have to rip out a toilet and do other major work to correct it. Not only did Paul come out on a Sunday (because - he said - "it sounds like you're in a pinch"), he didn't charge me extra, he found an economical, viable, and permanent way to correct it, went over and beyond, and even left his wet vac with me so I could make sure all the water was cleaned up! I am beyond grateful to have found Paul.
Paul is a master plumber with 30+ years of experience. He and Zach hit all the marks on moving our shower drain and installing a new PVC toilet connection and flange. Rate was consistent with his experience, he communicated with an appointment reminder and text when on his way, showed up on time, completed the work as bid, while checking in throughout to make sure it was exactly what we wanted and we understood what he was doing, and cleaned up well. Five star experience. We've found our go to plumber.
Superb, lightning-fast service! Timely and excellent service was once again performed by Brighton Plumbing. Every time I visit, your employees make me feel like the only customer you have. They are honest about their capabilities and timeliness, and they always produce what they say they will. All the way through, I was pleased. Please convey my gratitude to your staff for the exceptional level of customer service they have provided. Hello there,
Joe and Travis from Brighton Plumber completely replaced the plumbing in our new home. They did a great job, were polite, and worked hard. They checked to make sure we were happy before they left. Travis did a great job of helping the project as new duties were introduced. Without a question, we will use Brighton Plumber for our upcoming plumbing needs and refer them to others.
It was clogged in my toilet this morning, before I went to work. After I called Brighton Plumbing, they immediately dispatched Solomon to come to my location straight away. Because of Solomon, I was able to get back to work in something less than two hours. He carried out a thorough examination of the system and even altered a few more components throughout the process….
I have heat!!! Paul answered right away and came over as soon as he could (travel was not easy the day after a blizzard with 24" of snow!) He kept me informed throughout the day and was able to locate and replace the needed part. Very thankful for him! Super nice guy too!!
An unpleasant odor kept coming from the bathroom drain despite regular cleaning. The plumber found that debris was trapped deeper in the pipe where surface cleaners couldn’t reach. A thorough cleaning removed the buildup completely. The smell hasn’t returned since.
Paul and his Son are very experienced, efficient, professional, and reasonably priced. They have a long history in the Denver area, and I highly recommend. They managed to quickly identify my plumbing problem had me back at 100% in no time at all.
Business details
Service area
Based in Brighton. Serves 17 nearby cities within 20 miles:
Brighton Plumbing and Drain