All plumbers
BE

Brian's Emergency Water Heaters

Wheat Ridge, CO
4.8(99 reviews)
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Premium / Upsells

Membership programs detected in reviews

RED FLAGS

1 concern

upselling concerns

Trust Score: 0/100 · Based on 99 reviews

Call now
No website
Top pickTop pick
4.8Google

Our Verdict

Strong Hire

#2 of 10 in Wheat Ridge, CO

Best for
  • Emergency and same-day calls
  • Water heater install/repair
  • Emergency and burst pipe repair
Avoid if

No major caveats

Hire if: You need fast same-day or after-hours response

Hire if: You need a plumber who actually shows up when scheduled

Caution if: You need rock-bottom prices with zero flexibility on the quote

Caution if: You need detailed walkthroughs and written estimates before work starts

How they score across what matters

Based on 98 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 99 Reviews Tell Us

Emergency Response

Fast response cited in 49 of 98 reviews — including a 3 AM emergency arrival in Lakewood

Emergency and same-day calls

Emergency and burst pipe repair

Slow-response mentions are rare (2 of 98) but appear in otherwise positive 5-star reviews about water heater jobs

What To Watch Out For

Slow-response mentions are rare (2 of 98) but appear in otherwise positive 5-star reviews about water heater jobs

1 review mentions membership programs or upselling

Upselling concerns

Pricing

Fair pricing flagged in 12 reviews; one customer says Jerry beat prices of every other company they called

Fast Responder24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

K
Kylie Montes

Wayne was the plumber who came out to fix our leaking kitchen sink at our home in Lakewood. He replaced the basket strainers and all the pipes under the sink to make sure everything was running smoothly. Since he only had two different types of basket strainers on the truck, he used those to get us up and running right away. While working, I asked Wayne about getting a whole-house water filter. He offered a free water test and explained what kind of system would work best for us, since our water had higher iron and some bacteria from lack of chlorine. Wayne showed me the options and gave me a clear estimate for the filtration system. After the visit, I called the office because I wanted matching basket strainers in our newer sink. The team was very helpful and scheduled another visit for the next day without any hassle. Wayne came back and quickly switched out the part, making sure everything looked perfect. He was very friendly, professional, and took the time to explain everything to me. Everyone I spoke to at the company was polite and knowledgeable, and I liked that they always called ahead before coming over. I highly recommend their plumbing services to anyone in Lakewood!

E
ethan mendez

After checking out a lot of reviews, we decided to reach out to Brian's Emergency Water Heaters for help with a new water heater installation at our home in Lakewood. I called several plumbing companies, but Pedro took the time to answer all my questions about different water heater options and explained the warranty in detail. That helpful phone call, along with what we read about the company’s commitment to their work, made us feel confident choosing them. When it was time for the installation, Wayne came out and did a fantastic job. He made sure our shutoff valves were up to code, and was very professional, friendly, and clearly experienced. You can tell he really enjoys what he does. The new water heater is working perfectly, and we notice a real difference in our hot water supply. It’s been a couple of weeks since the install and everything is running smoothly. We’re very satisfied with the whole process and highly recommend this plumbing service to anyone in Lakewood looking for reliable help.

K
Kari Patel

I highly recommend Brian's Emergency Water Heaters. When our sewer pipe burst, Wayne came out quickly and explained everything that needed to be done, step by step. He was very professional and made sure we understood the whole process. The work was done to a high standard, and we felt the price was fair for the quality of service we received. What really stood out was how fast they responded, even though they were busy—they made sure our urgent plumbing problem in Lakewood was taken care of without delay. We're very grateful for their quick and reliable help.

M
Madison RosalesGoogle

charles is outstanding. He is patient, efficient, and skilled with plumbing work. i've had him help with several jobs, including a very complicated repair involving an older water heater and hard-to-find plumbing parts. While another plumber had said the parts could not be found, charles tracked them down within two days and finished the job. On another service call, I had a tenant getting ready to move in while an old but beautiful sink was being restored, and the timing kept changing. There were delays, canceled appointments, and a special faucet set had to be ordered. charles handled the coordination smoothly and made sure the plumbing side was completed without added stress. I have been a customer of Brian's Emergency Water Heaters for many years. I have lp gas water heaters in my three apartments as well as in my house, and because I am very sensitive to gas exposure, proper adjustment and safe operation matter a lot to me. My equipment is older, but wayne carefully fine-tuned everything so there were no gas leak concerns. That took a lot of detailed work and real attention. What I value most is how well everything is coordinated from one plumbing job to the next. charles even arranged a backup plan with the installation team in case a part could not be located, so the work could still be finished on time for another tenant in Lakewood. He truly looks out for me, and so does wayne. I always know the expected cost before work begins, and the final price has stayed within the estimate. As an elderly single woman, that reliability has meant a lot. We all need a plumber we can trust, especially for water heater service, gas line safety, sink hookups, and repairs in older homes. I am very thankful for the dependable service and care provided.

E
Emilia KennedyGoogle

After recently moving into our new home in Lakewood, my husband and I wanted to make sure our plumbing was set up perfectly. We decided to get a water softener system along with a reverse osmosis filter, not just to protect our pipes and appliances, but also to avoid buying bottled water all the time. At our old house, the hard water made my hair dry and left a buildup on our fixtures, so we wanted to avoid those problems this time around. I checked out some local recommendations online, and a lot of people in our neighborhood had great things to say about a local plumbing company. Their Google reviews were all 5 stars, so I gave them a call. From the moment I spoke with Jerry, I could tell he was really knowledgeable about plumbing and water filtration systems. He helped us choose the best setup for our family. The installation was scheduled quickly, and the plumber arrived right on time. After everything was installed, we noticed an immediate improvement in our water quality. The water felt softer and tasted great, and we’re definitely drinking more of it now thanks to the reverse osmosis system at our sink. I highly recommend adding that feature—it really makes a big difference! After the installation, the company followed up to make sure everything was working smoothly. Charles even came out to test the water and walked us through how to use the system and what to do if we ever have questions. It was such a smooth, stress-free experience from start to finish. If you’re looking for a plumber in Lakewood, you really can’t beat their quality or prices. We’re so happy with our new water system and would definitely recommend this team to anyone needing plumbing services.

J
Jameson ThompsonGoogle

just a few days before a big holiday weekend, my kitchen sink in lakewood got badly clogged. i tried everything i could think of—plunging, pouring hot water, using drain cleaners, and even boiling water—but nothing worked. i even had a friend try to clear the drain with a snake all the way down 25 feet, but the clog wouldn’t budge. another friend suggested we’d have to cut out a section of drywall in my finished basement just to reach the trap. i really didn’t want to do that. so, i decided to call a plumber for help. i reached out to a local plumbing company on a sunday morning during the holiday weekend, and the office staff was super helpful and kept me updated on everything. they let me know right away that there wouldn’t be any extra charge for weekend or holiday service, which was a relief. wayne, the plumber, showed up that same day, even though it was already dark and freezing outside. he climbed up on the roof and had the kitchen drain cleared and flowing smoothly in about 15 minutes! i was really impressed with how quickly and professionally he handled everything, especially considering it was a holiday weekend night. the service was very affordable—much less than what i’ve paid with other plumbers before. i highly recommend this company to anyone in lakewood needing plumbing work. i’ll definitely call them again in the future and share their name with friends and family. great service, fair prices, and truly reliable in a pinch!

J
J MaloneGoogle

We had a gas leak in our garage, which had been turned into a bedroom. Because of the leak, the gas company had to shut off our gas, so we didn't have any heat or hot water. This was a big concern since my mother, who is elderly, lives with us. out of all the plumbing companies we called in Lakewood, this was the only one that answered quickly and showed up when they said they would. jerry, the plumber who came out, was able to find where he thought the leak was right away. at first, I thought it might be good to get another opinion, but honestly, that just ended up wasting time. when I called this company back, charles in the office got jerry back out to our house the next day to take care of the repair. after he fixed the leak, we had the gas company check everything again. they didn't find any more gas leaks, but they did notice some issues with our water heater that weren't related to the leak. jerry was able to swap out the water heater the same day, which was a huge relief. he was very professional and kept his work area super clean, which i really appreciated since other plumbers in the past have left a mess for us to clean up. jerry made sure everything was spotless. i hope we don’t have another plumbing emergency anytime soon, but if we do, this will be the first company I call. overall, great service and very reliable.

K
kai pageGoogle

We recently moved into our home in Lakewood and needed help with our plumbing and septic setup. I wasn’t sure who to call, but i reached out and spoke with Jerry on the phone. I explained that I did not know where the septic tank access cover was, and he gave me simple directions on where to check near the vent area and asked me to call back once the dirt was cleared. When I still could not find it, I called again, and Jerry said he would stop by to help locate it. He found that the tank access was actually on the other side of the vent line. I was away from the house when he arrived, but he called me right away, explained where the cover was, and kept me updated through the whole service. Instead of only marking the spot, he went ahead and uncovered the access lid and completed the septic pumping service, which saved me extra time and hassle. Jerry really went above and beyond with the plumbing-related work and made the whole process easy to understand. his communication was clear, the service was prompt, and everything was handled professionally. It was a big relief as new homeowners to have someone so helpful, reliable, and knowledgeable about septic and drain service. If you want great customer care and solid plumbing service, this is the team to call. jerry did an excellent job and made sure everything was taken care of.

C
Christy SosaGoogle

We received top-notch service from start to finish. Charles provided excellent customer care, always friendly and clear when explaining the plumbing process. Wayne truly made a difference during our home construction in Lakewood. He understood our goal to have the house centered on our property for a side-loading garage and recommended running a narrow plumbing trench to help us achieve this. Wayne also explained that if this solution didn’t work, there were other plumbing and septic options available, so we never felt stuck. He reassured us that getting the layout right was important, and it really felt like he cared about us being happy with our home every time we pull into the driveway. Wayne even worked closely with our engineer to make sure everyone felt comfortable with the changes. Both Charles and Wayne communicated directly with the local sewer officials, making the process easy and stress-free. When it was time to apply for our sewer permit, Charles gave us all the information and documents we needed, step by step. This team was recommended to us, and now we know why! They were quick to respond, helpful, and made everything much smoother than we thought it would be. We really appreciate their dedication and hard work.

S
Steven PopeGoogle

When they say they're open 24 hours, they really mean it! I needed a new water heater installed, but with my unpredictable work schedule, it’s hard for me to call during regular business hours. I found Brian's Emergency Water Heaters and saw they answer the phone any time, day or night, which was perfect for me. Even though it was late at night, I called and was pleasantly surprised when a real person picked up right away. The rep was friendly, answered all my plumbing questions, and set up my installation for the very next morning. The next day, I got a call early to confirm the appointment and let me know when the plumber would arrive, which was really helpful. Wayne showed up on time, fully prepared with all the tools and parts for the job. He was polite, easy to talk to, and got right to work. The whole process was efficient—Wayne had my old water heater out and the new one installed and working in under two hours. I’m really impressed with how smooth and stress-free everything was. I highly recommend their plumbing services for anyone needing fast and reliable help, especially if you have a busy schedule!

B
Bruce BrownGoogle

We had a plumbing emergency in the basement and called our usual plumber, who suggested we reach out to another local plumbing service for this particular job. As soon as I called, I spoke with a very friendly lady who told me there was a team ready to go. Within about 15 minutes, two plumbers—Pedro and Charles—arrived right on time. They quickly got to work, checking out the problem and explaining everything to us in simple terms. Both were very knowledgeable, professional, and approachable, and even shared a few laughs with us, which really helped us feel more at ease. Pedro and Charles worked efficiently and fixed the issue in no time. It was great to see how dedicated and hardworking they were, making sure our basement was taken care of. Although I had seen their trucks around town before, I had never thought to call them until now. I’m really glad we did, and we will definitely use their plumbing services again if we ever need help, whether it’s an urgent problem or just routine maintenance. I highly recommend them to anyone looking for dependable and friendly plumbers in Colorado!

W
W E RodriguezGoogle

Over the years, I've relied on Brian's Emergency Water Heaters for numerous plumbing repairs. They've consistently demonstrated professionalism, responsiveness, excellent communication, and thoroughness. Their undertakings have comprised of replacing a hot water heater, comprehensive boiler servicing, PVC sewage pipe repair, and sealing a leaking ceiling pipe. I appreciate their transparent pricing structure, with agreed fees at each phase of the work and several tasks having a flat fee. Today, Pedro tackled a stubborn ceiling leak with expertise. He ruled out the shower in the master bathroom as the source of the leak, identified the faulty pipe joint, replaced it, and added extra insulation to prevent light housing-induced corrosion. Pedro was very informative at each step, only performed the necessary repair, and even kindly offered to check the other basement pipes to reassure me that this was an isolated incident. The team at this company, though small with only five members, is incredibly efficient and responsive. I highly recommend them for any plumbing needs in Lakewood.

M
Megan CervantesGoogle

i would give this plumbing company 10 stars if i could! we called them to put in a gas line for our pool heater and outdoor grill, and it was a pretty tricky job because they had to coordinate with the pool builder and the folks working on our deck. they were always on time, super professional, and didn’t give up when things got complicated. when we needed to move the gas line for the grill after it was already installed, they came out to help us in less than a day. after the deck was finished, we noticed a small leak in the gas line. even though it wasn’t their fault, they acted quickly and kindly, taking care of the problem like it was their own. wayne in the office was always quick to answer our calls and very patient as we worked through all the details. charles and jerry, who did most of the work, were professional, always showed up when they said they would, and treated our home with care. i would definitely recommend this team for any plumbing work you need, especially if you have a challenging project or need someone who really cares about their customers.

M
Marissa MacdonaldGoogle

I called several plumbing companies in Lakewood, but this was the only one where I got to talk to a real person who could quickly set up an appointment for me. My garbage disposal had started leaking, and I couldn’t use my kitchen sink for a few days. Even though it happened right before the weekend, I was relieved to speak to someone who could schedule a time that worked for me. Jerry, the plumber, showed up right on time. He was friendly and explained what was going on with my disposal and how he would fix it. He had the right replacement part with him, and before installing it, Jerry talked me through possible future issues and gave me tips on how to handle them if they came up. After finishing the job, Jerry made sure to clean up the area and double-checked that everything was working perfectly with no more leaks. I’m really grateful for the great customer service from both Jerry and the office staff. They made the whole process easy and stress-free. I highly recommend this plumbing team to anyone in Lakewood needing help with their plumbing problems.

C
Christie IrwinGoogle

For months, my bathroom faucets had a strong sulfur smell, like rotten eggs, so I finally decided it was time to call in a plumber. I reached out to Brian's Emergency Water Heaters. Jerry picked up and explained what might be causing the issue and how he would go about fixing it. He said the pipes probably needed to be replaced, which I wasn’t sure about at first. To help me feel better, he suggested starting with just one bathroom to see if it solved the problem. After he finished the first one and the smell disappeared, he went ahead and fixed the other sinks too. Now, the bad smell is completely gone, and my bathrooms are fresh again! Jerry always answered my calls and texts quickly, was super friendly, and worked efficiently. He even offered to come by on the weekend because of my busy schedule, but I didn’t want to take up his weekend. Really nice, reliable service! I will definitely call again for any plumbing problems in Lakewood. It's great to have a trustworthy local plumber!

Business details

Phone
(970) 427-9564
Address
14710 W Colfax Ave #90A, Lakewood, CO 80401, USA
Hours
Not listed

Service area

Based in Wheat Ridge. Serves 22 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
0

Brian's Emergency Water Heaters

4.8$$
Call