Brass Monkey Plumbing
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Premium / Upsells
Membership programs detected in reviews
1 concern
upselling concerns
Trust Score: 0/100 · Based on 521 reviews
Our Verdict
#5 of 8 in Newberg, OR
- Emergency and same-day calls
- Complex installs and remodels
- Drain and sewer work
- Bathroom and kitchen remodel plumbing
No major caveats
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need clear communication and upfront explanations
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need guaranteed sub-hour response for true emergencies
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 521 Reviews Tell Us
Emergency Response
Exceptional emergency responsiveness: called at time of crisis and accommodated quickly (5/5 review)
Emergency and same-day calls
What To Watch Out For
Pricing runs significantly high: one reviewer noted 'similar work done in the past for half the price,' though they acknowledged the upfront quote was transparent (4/5 review)
1 review mentions membership programs or upselling
Upselling concerns
Quality & Professionalism
Professional demeanor and courtesy: multiple reviewers note technicians' friendliness, professionalism, and considerate home behavior (booties on carpet, toilet cleaning)
Communication
Exceptional emergency responsiveness: called at time of crisis and accommodated quickly (5/5 review)
Pricing
Pricing runs significantly high: one reviewer noted 'similar work done in the past for half the price,' though they acknowledged the upfront quote was transparent (4/5 review)
Customer reviews
Reviews from Google, Yelp & more
Fredy was super friendly and helpful. I feel like the service I’m going to get with this company is well worth the cost. He was knowledgeable and precise. He went in my crawlspace numerous times to get his information correct and it made me feel reassured that everything was checked off. I’m excited to have a trusted plumbing service now.
My daughter poured parafin wax down our toilet & it was completely clogged! I called Brass Monkey & they were able to accommodate me very quickly. Fredy was our technician and he was awesome!!! He was incredibly kind & informative and most importantly I did not feel the slightest bit uncomfortable having him in my home with me and my kids. They are priced fairly & I love that they wear booties on my carpet! :) Fredy even asked for a toilet brush to clean my toilet when he was done!! I will definitely always be using Brass Monkey for my future plumbing needs! Thank you Fredy & team!!
I’m a general contractor. After going through three different plumbers I am happy to say I will always go with Brass Monkey Plumbing first. Every member I deal with always treats my project with the same care and respect that I do. That’s number one for me, but they also back it up with knowledge, experience, and unmatched customer service. This job always has stress, but Brass Monkey Plumbing always pulls through on their end and makes me look good for choosing the right people.
Noticed a soft spot on my ceiling and knew it had to be our master shower that was leaking. Sure enough it was started to leak pretty bad down into our kitchen area. Was referred to Brass Monkey Plumbing and they have been fantastic!! Freddy and Chris came out a couple times (due to another contractor having to be involved) and even found a contractor to fix our fiberglass shower liner saving us $$$! They were extremely professional, friendly and awesome to work with. Did a wonderful job with the install and cleanup. Highly recommend if you need a plumber to call Brass monkey plumbing!
The technician Chris, was down to earth and very easy to deal with. His work was done quickly and professionally. The only reason things not a 5 star review is becouse of the price of the work. I have had similar work done in the past for half the price. With that being said Chris told me the price before the work was started, and it was my decision to continue. So all and all the process felt professional and fair.
Business details
Service area
Based in Newberg. Serves 14 nearby cities within 20 miles:
Brass Monkey Plumbing