Boyd Plumbing Co.
Plumber · Cleburne, TX
Our verdict
Excellent emergency response and workmanship, but expect steep service call charges even for quick jobs.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency responsiveness: 4 of 5 reviews highlight rapid dispatch and same-day/next-day arrival during water emergencies
2 cited reviews
“out in just a couple of hours, water back on in less than an hour”
“Cameron immediately called crew, Kimber called saying on way, professional courteous”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Professional crew demeanor: 4 of 5 reviewers specifically praise politeness, courtesy, and knowledge of technicians (Wyatt, Billy, Shawn, Jeffrey)
2 cited reviews
“out in just a couple of hours, water back on in less than an hour”
“Cameron immediately called crew, Kimber called saying on way, professional courteous”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Proactive communication during emergencies: Multiple reviews document unsolicited callback updates and crew notifications before arrival
1 cited review
“Cameron immediately called crew, Kimber called saying on way, professional courteous”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Pricing fairness dimension scored 38/100 with high variance (35-point spread across dimensions), driven by one significant overcharge complaint on a routine job
“charged 450 dollars for 30 minutes max work, no material used”
High service call pricing for minor work: One reviewer charged $450 for a 30-minute filter replacement with no materials used, described as disproportionate even at $250/hour labor rate
“charged 450 dollars for 30 minutes max work, no material used”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Why would you charge 450$ to put the filter in this canister and but it up there. I don’t understand? Ya can’t tell me putting that filter in and walking from bathroom to kitchen and give a bid is 450$ when you are charging 250$ an hour for licensed plumbers. No material used. I’m still blown away. 30 minutes max? Even if I was paying for two license md plumbers it shouldn’t be near that.”
Positive
“It’s never a good day when the plumber is in your driveway. That being said, we called Boyd’s and they were out in just a couple of hours. Wyatt was professional and fast. He located the issue and had our water back on in less than an hour. Boyd’s was upfront about pricing, and it was reasonable.”
“I called Jeff Boyd about a minor emergency after hours on Tuesday night. My well pump was not sending water to the pressure tank, and my guest house and barndominium had no water. Jeff sent a team out first thing Wednesday. I was prepared for bad news. A switch had burned out, but there was a very happy ending. Boyd's has responded promptly to other emergencies over the past few years. They are extremely …”
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The rating picture
Small sample — we've analyzed only 5 of 27 reviews so far. Treat this as a first read.
Newest review in our sample: Dec 2025.
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