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BNH Home Services LLC

Germantown, MD
5(128 reviews)
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Premium / Upsells

Membership programs detected in reviews

RED FLAGS

1 concern

upselling concerns

Trust Score: 0/100 · Based on 128 reviews

Top pickTop pick
5.0Google

Our Verdict

Strong Hire

#4 of 13 in Germantown, MD

Best for
  • Emergency and same-day calls
  • Budget-conscious homeowners
  • Complex installs and remodels
Avoid if

No major caveats

Hire if: You need a plumber who actually shows up when scheduled

Hire if: You need transparent, predictable pricing with no surprise fees

Caution if: You need guaranteed sub-hour response for true emergencies

Caution if: You need detailed walkthroughs and written estimates before work starts

How they score across what matters

Based on 97 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 128 Reviews Tell Us

Emergency Response

Fast response documented across 25 theme hits; one reviewer reports Balmore arriving the next morning after a text sent the night before to fix a pinhole copper leak.

Emergency and same-day calls

One reviewer flagged slow_response theme alongside an otherwise positive review — next-morning arrival may not suit true same-hour emergencies.

What To Watch Out For

One reviewer flagged slow_response theme alongside an otherwise positive review — next-morning arrival may not suit true same-hour emergencies.

1 review mentions membership programs or upselling

Upselling concerns

Quality & Professionalism

Pricing cited as fair or cheap in 14 theme hits and 17 service-mention instances; WSSC inspection passed next-day confirms work quality matched the cost.

Burst-pipe repair completed with high-quality replacement parts; drywall/paint crew returned to patch ceiling so well 'you could never tell there was ever an issue.'

Communication

Fast response documented across 25 theme hits; one reviewer reports Balmore arriving the next morning after a text sent the night before to fix a pinhole copper leak.

Pricing

Pricing cited as fair or cheap in 14 theme hits and 17 service-mention instances; WSSC inspection passed next-day confirms work quality matched the cost.

Fast Responder24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

Á
Ángel Ruiz Lama

They replaced a water heater, when I called them they came promptly and gave me a very reasonable price for the water heater I wanted. We agreed on a date and they showed up on time and finished within a few hours, everything was clean and professional. They were always nice and responsive to all my questions. The next day he showed up with the WSSC inspector and the installation passed the inspection easily.

L
Leanne H

A++ service. I had a pipe burst due to the cold weather. Balmore was easy to get ahold of, very helpful over the phone and in-person. He quickly assessed the issue, listened to my concerns, and resolved the issues with quality work. He went above and beyond to make sure the replacement parts needed were of high quality as well. Thanks, Balmore! BNH will be my go-to plumber moving forward!

L
Linette Boisvert

BNH was great! It was such a nice and easy experience. We had a leaky valve in our basement and they came over an hour after we called, and fixed the issue. The price was very reasonable and they were very courteous and professional. Will use again and recommend to others!

J
Jamie JacksonGoogle

My family experienced a medical emergency and had to make significant changes to our downstairs bathroom FAST. Balmor was so empathetic and flexible- he understood the problem and also understood our need to get the project completed as soon as possible. His team managed to fit in time around their other jobs, they worked SO fast, and they kept the workspace and home clean as they went. They were patient with our opinionated dogs 😊 and I was able to work remotely uninterrupted while they were here. Balmor was in touch with me throughout the project, with updates on what was going to be accomplished the next day and how their schedule continued improving to better accommodate our timeline. He also shared his expertise about fumes and airing out the room, because he understood how those details mattered in this situation. He even asked how my family member was doing, which felt so supportive during a really challenging time. The bathroom was completed in time for our loved one to get home and be able to use the room safely and comfortably- and it looks FANTASTIC. Given how fast we needed everything to come together I was expecting a "good enough" obvious retrofit, but the grout is clean, the walls and trim look perfect, the tile is even, the bathroom looks cohesive. We couldn't have asked for a more polished job. Definitely the company to work with if you need fast service done professionally and by truly compassionate people. I can't recommend Balmor and his team enough!

K
Kelvin JacksonGoogle

Balmor provided an excellent experience from start to finish. He called me immediately after my request and was out the very next morning—a huge relief with family visiting soon. He is incredibly efficient, providing a clear assessment of the main sewage system within ten minutes and handling a quick trip for supplies without missing a beat. I especially appreciated how he managed the workspace; he was completely unfazed by my barking dogs, which allowed me to stay focused and keep working in my home office throughout the visit. He also used a wet vac and treatments to ensure the area remained spotless and smelled clean. After finishing, he walked me through every step of the work and provided an honest, no-pressure estimate for future tile needs. We settled easily through Zelle. If you want a pro who is responsive, punctual, and straightforward, I highly recommend Balmor and BNH Home Services.

P
Paul CresantaGoogle

Balmore to the rescue again! We had water leaking from a recessed light located under an upstairs sink on two occasions - the first was the drain line and the second was a pinhole leak in the old copper supply. Both times, I shot Balmore a text and he came out promptly (next morning) and quickly fixed the issue. His drywall/paint crew came a few days later to patch the ceiling and the work is so good that you could never tell there was ever an issue! All of this for a very fair price. I'd recommend BNH to anybody in our area in a heartbeat and I'll be in touch next time we have an emergency or a project!

D
Debra AdkinsGoogle

2nd time using this company! They are dependable, professional, reasonable and personable! They listen to what you want/ need and include you in on every detail. They have solved problems that we have hade for years that other plumbers really did not fix! It took a couple of hours to locate the leaks but they did not give up and found them. And they then did all the cosmetic repairs to the wall and paint as well as the insulation! It looks better than ever and no more plumbing leaks. I would heartily recommend!

J
Jackie MilanaGoogle

I had a shower head leak. Balmore and company did a great job and went above and beyond in finding a replacement for the old shower head and faucet. They opened the back wall to repair the leak and put a temporary covering for future work if ever. Price is reasonable. Did their best to minimize noise while working since I have kids napping at the time. The kids slept good the whole time. Highly recommend. Thank you BNH HOME SERVICES LLC.

E
Edgar & AlinaGoogle

I hired Balmore to install five toilets and replace the valves and water pipes under our sinks, and I couldn’t be happier with his work. He was efficient, professional, and made sure everything was done to the highest standard. Each installation was done with precision, and he left the area clean and tidy. It's rare to find someone so dedicated to quality – I highly recommend Balmore for any plumbing needs!

J
John VecciarelliGoogle

We called BNH Home Services this morning and the owner Balmore told us he would be here between 3 and 4 today to give an estimate on repairing a leak under our bathroom sink. He arrived on time and gave us a very fair estimate and completed the job quickly and efficiently. We highly recommend BNH Services and plan to use them in the near future for repair and home improvement services.

L
LisaGoogle

He repaired my gas pipes and water heater in my condominium last week and it was awesome! He showed up on time and did excellent job with reasonable price! It was hard to find any plumber who responses during weekend, but he worked hard any time when I needed. I would like to hire him agin if I have any problems with plumbing thing in future and truly recommend to everyone in this area.

R
RKANH HRD

Every time I have a plumbing need I called BNH and he always respond. Last summer he installed a well tank at my home and did and amazing job, he was quick, the work was quality and price was amazing. I also had a leak and a clogged drain, he responded to both timely and fixed in a matter of minutes. I plan to install a whole house filtration system and he will be doing all the work.

M
Michael MccoolGoogle

I called Balmore at BNH Home Services to get a quote for installing a new Moen kitchen faucet. His quote was reasonable and lower than some others that I received. He came the next day and competently and efficiently installed the new Moen faucet. I was very satisfied with his work and would call him again if I have plumbing needs or other repair services offered by his company.

D
D CohenGoogle

Balmore did such a good just with replacing my kitchen sink faucet. It looks like I got a brand new sink but with a way better price tag. He was friendly, responsive and quick. I showed him a picture of what I wanted and what I got was above my expectations. I would definitely recommend if you want quality work and a fair price. Thank you so much Balmore!

A
Amy SpillmanGoogle

I had a problem with my very old hot water heater and contacted BNH. Balmore was very responsive and quickly diagnosed the problem. He was able to remove my old hot water heater and replace it immediately. I would hire him again for any other plumbing issues I have and will recommend his services to my friends in the Gaithersburg/ Germantown area.

Business details

Phone
(240) 855-5308
Address
13505 Deerwater Dr, Germantown, MD 20874, USA
Hours
Open 24 hours

Service area

Based in Germantown. Serves 13 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
0

BNH Home Services LLC

5.0$
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