Blue Moon Plumbing
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Premium / Upsells
Membership programs detected in reviews
1 concern
upselling concerns
Trust Score: 0/100 · Based on 122 reviews
Our Verdict
#1 of 17 in Carrollton, TX
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
No major caveats
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need fast same-day or after-hours response
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need detailed walkthroughs and written estimates before work starts
How they score across what matters
Based on 92 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 122 Reviews Tell Us
Emergency Response
fast_response cited 13 of 92 reviews; dispatched same-day for burst pipes during freezes and Saturday morning whole-house sewer backups
Emergency and same-day calls
What To Watch Out For
expensive theme in 2 reviews — no specifics given but noted by 2 separate customers despite overall positive experience
1 review mentions membership programs or upselling
Upselling concerns
Pricing
workmanship theme in 16 reviews; faucet replacements come with warranty, water heater pilots diagnosed and replaced same-day with upfront pricing
expensive theme in 2 reviews — no specifics given but noted by 2 separate customers despite overall positive experience
Customer reviews
Reviews from Google, Yelp & more
Had a pipe burst and gave Blue Moon Plumbing a call for an inspection & quote. Gareth and his team were very quick to respond and dispatch, even during the freeze / icy roads. Gareth quickly diagnosed the issue and offered several solutions w/ different pricing, and Gareth & his team completed the work swiftly. Would recommend Blue Moon Plumbing and will definitely call them for future plumbing issues / installs!
Gareth just cleared a root blockage from my main line after I had a whole house water backup on a Saturday morning. He is so nice and pricing is very reasonable. I highly recommend Blue Moon!
We love Blue Moon Plumbing and highly recommend them. They're knowledgeable, super responsive, and always happy to answer your questions. This is the second time we've had them out, and both times we've had the same 5 star experience. They recently flushed our water heater and fixed our water pressure issues without any hassle. If you need a trustworthy plumber you can actually rely on, these are your guys.
Top notch service at very reasonable prices!!! Also fast, professional, and the highest quality work and service you could ask for. All of this is extremely hard to find these days. I woke up yesterday and had to take a cold shower. After noticing my water heater pilot was out and would not stay lit as I attempted to relight I knew it was time to get a professional to look at my out of warranty water heater. So I Googled and saw Blue Moon was near by and had a perfect 5 stars out of 108 google reviews so I checked the reviews. They were all glowing and spoke of fast, high quality, and well priced service so I figured time to call them up. I called up and 1) they answered, 2) Garreth was super easy to deal with on the phone and over texts, 3) he asked for a picture of the sticker on the water heater so he could look up and confirm the warranty and sizing, etc. 4) he had completely down to earth recommendations and quotes for both repair or replacement texted to me within 10 min of hanging up. I called back at around 11am and he said they could be there after noon or I could schedule for later so scheduled 9am today. I also told him I wanted to get ALL my sink and toilet wall water cuttoff valves replaced as they were old and one would almost fail to shut off water and leaked water big time when I needed to replace the guts of my main toilet tank myself a few years ago. He had no problem adding this work to the list. He and Robby showed up on time wearing shoe covers and got right to work! They had the work almost completed in about 4 hours!... but we ran into a problem where the old kitchen faucet was leaking and was all basically one part with the hoses and after working on it for a while it came down to needing to be replaced to stop a tiny leak that was happening after the valve change. So for NO CHARGE Garreth replaced the kitchen faucet with a new one that was comparable but better being newer and being able to be worked on in the future since it wasn't all one part!!! The best part of the sink faucet replacement was the reasoning. Garreth said "We will replace it no charge. There is no telling if it's old and worn out or if we may have tweaked something while working so we will just replace it for no cost". WOW! I firmly believe they did not break anything due to this being a no-name brand of faucet likely ordered off Amazon and installed before I bought the house. This interaction shows the quality of service and the integrity of this man and this company's work!!! Finally, there were no attempts at up sales, or extra services and work added on. It was straight forward and done the way things should be done. I have found my plumber for life and highly recommend Blue Moon to anyone who needs top notch service, work done right, and done fast. Oh and it's also fun to hear his British accent which may seem odd to encounter at first, being here in TX but he is an old school reliable Texan at heart. Especially hearing him hum George Strait songs to himself while he is working and thinking no one is paying attention :D
Gareth was recommended to me by a dear friend who is a very shrewd business woman. Gareth was communicative, prompt, open to working on a solution to our problem, honest about what needed to be done, and completed the job cheerfully and with utmost efficiency. We had a leaky bathtub faucet that we had attempted to DIY, but ran into a snag. He quickly worked out his schedule to come help us, which was a huge relief because we would not have been able to turn our water back on with the job being in progress. He was done in a flash, and we had running water within a half hour. Based on our experience today, I plan to use Gareth for any plumbing needs in the future.
Blue Moon Plumbing was great! Had a water leak that a different plumber said was in my main water line and quoted very high to repair. Called Blue Moon for a second opinion and he located the leak, discovered it was apart of the irrigation system, and recommended an irrigation company that could fix the issue for less than himself. Even better, Blue Moon didn’t charge me for anything. After this great experience I had Blue Moon come out to replace my water heater. He showed up on time, was very communicative, and did an amazing job. I am very pleased with both interactions I have had with Blue Moon Plumbing and will be using them for all future plumbing needs.
Blue Moon Plumbing does outstanding work. They have done multiple projects for me over the past few years, and everything is always done RIGHT the first time. Gareth is an absolute master of his craft. And he is such a nice guy, always willing to share his knowledge and explain the details of why something needs to be done a certain way. Robert and Adam are courteous, hard working and detail oriented. When the job is done they clean everything up so thoroughly you’d never even know they were there. You never have to worry about anything Blue Moon Plumbing fixes…they use top-quality materials, the job is done right and built to last
I recently had the pleasure of hiring Blue Moon Plumbing, and I can't recommend them enough! Gareth, the owner, truly stands out with his professionalism and expertise. The quality of the work he delivers is exceptional, and he completed the job in a timely manner, which is a rarity these days. Not only is Gareth skilled at what he does, but his pricing is also very reasonable. It’s clear that he values his customers and takes pride in his work. If you’re looking for reliable plumbing services, Blue Moon Plumbing is the way to go!
Gareth is very personable, on time and ethical! His attention to detail and communication of keeping us informed is beyond appreciated! He has done such a great job for us after our home was repaired from a house fire, that we recommended his services to a dear friend and they loved him and the replacement of their new tankless hot water system he installed. We trust Gareth and will continue to refer him and call upon him as well. Oh, and he is very kind and sweet to our pups and he lets them watch what he’s doing!
Gareth is not only a fantastic plumber, but he's also a great person! A year ago, he instructed us over the phone on how to fix our problem, saving us a visit and a lot of money. We remembered his honesty and called on him again last week when our shower wouldn't turn off. He knew exactly what the issue was, came out the same day to fix it up better than before, and charged a reasonable price! He and his apprentice were also very tidy about their work. I would highly recommend Blue Moon Plumbing!
We love working with BlueMoon plumbing. Gareth the owner is always on time, great to work with and always goes above and beyond. He helped us with a big remodel, we re-ran all the lines drain lines, new water supply lines, replaced a water heater and added a laundry room drain with connections. He and his team were punctual, worked great with the city inspectors, finished ahead of schedule and passed plumbing inspection first time! We can't wait to work with Bluemoon again!
Gareth has been our hero whose saved the day on so many occasions. From answering our SOS call for a hot water tank leak, replacing faulty toilets and diagnosing problems with our drains to installing new new faucets. We are so grateful he took us on as clients. I highly recommend everyone program Blue Moon plumbing into your contacts. He will be your family's lifesaver! Below is the photo of my new faucet he installed. Thank you Gareth🙏🏻🙏🏻🙏🏻🙏🏻
Garreth and his team are an exceptional group of plumbers! They are honest, knowledgeable, and take the time to patiently answer all your questions. Their pricing is fair no outrageous quotes, just excellent service. They’ve worked on multiple plumbing projects around our house, and I couldn’t be happier with the results. From now on, they’ll be my go-to team for any plumbing needs. Highly recommended!
After much research in our area, we were so lucky to find Blue Moon and their services. They provide affordable and fair pricing for what we needed with our water heater. Both times he’s provided service at our house, he’s gone above and beyond to walking through the entire house to make sure we were set for the winter, and understand what we can do to maintain our house to avoid future problems.
Great experience! It makes such a difference to hire an honest man who says he enjoys his work — because he enjoys solving people's problems. Competitive rates. He told me I didn't need something done that he could easily have tried to convince me I needed doing to make more money for himself. But he didn't. Enjoyed visiting with him. If I need a plumber, I will not wonder who I should call.
Business details
Service area
Based in Carrollton. Serves 19 nearby cities within 20 miles:
Blue Moon Plumbing