Black Lake Plumbing
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Mid-Range
Based on review analysis
1 concern
Veteran discount contradiction: Reviewer notes Chris is 'a big supporter of Veterans' (review tXTSGo6Wp1KTFPDDdfE4) but another reviewer specifically criticizes lack of veteran discounts as a missed gesture (review ASp86zgjLGkgXr0ntBGV).
Trust Score: 0/100 · Based on 169 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 169 Reviews Tell Us
Emergency Response
Quick response and scheduling: Multiple reviewers praise fast turnaround, with one fitted in within days for toilet replacement and another accommodated for time-sensitive home-sale inspection.
Emergency and same-day calls
What To Watch Out For
Pricing runs above market rate: One reviewer explicitly states 'a bit on the pricier side' but deemed worth it; another praised 'good' pricing but lacked comparison context.
Veteran discount contradiction: Reviewer notes Chris is 'a big supporter of Veterans' (review tXTSGo6Wp1KTFPDDdfE4) but another reviewer specifically criticizes lack of veteran discounts as a missed gesture (review ASp86zgjLGkgXr0ntBGV).
Quality & Professionalism
Thorough explanations and professional demeanor: 4 of 5 reviews specifically mention clear communication, detailed work explanations, and knowledgeable technicians (Ed, Tom, Chris).
Communication
Thorough explanations and professional demeanor: 4 of 5 reviews specifically mention clear communication, detailed work explanations, and knowledgeable technicians (Ed, Tom, Chris).
Pricing
Pricing runs above market rate: One reviewer explicitly states 'a bit on the pricier side' but deemed worth it; another praised 'good' pricing but lacked comparison context.
Customer reviews
Reviews from Google, Yelp & more
I called Black Lake Plumbing because I had some kind of leak happening in my bathroom surrounding my toilet and I didn't know the exact cause. Chris was able to fit me in within a few days and came over to assess the problem. I ended up needing a new toilet and he installed that for me same day. The customer service was amazing, and the pricing was good as well. I will definitely call them for future plumbing issues! Thank you guys!
Highly recommend. Communication was quick, professional & so was the work performed. Grateful they were able to fit us in for a home-sale inspection item. Thank you!
I was very pleased with the service provided. He was prompt, knowledgeable, and worked very efficiently. I would recommend Black Lake Plumbing to anyone needing plumbing services.
The GZone's Review of the Black Lake Plumbing of Olympia, WA: II recently had Black Lake Plumbing come out to repair a water leak near the water meter in front of my house. This leak had been causing me hefty water bills for the past three months, and I hadn’t even realized it until a professional leak detection company helped me identify the issue. Once I knew about the problem, I contacted Black Lake Plumbing, and they were quick to respond. The team did an excellent job with the repair. They were very knowledgeable, courteous, and professional throughout the entire process. They did an excellent job and explained in detail the work performed — Ed & Tom are very knowledgeable, courteous and thorough. I appreciated their expertise and attention to detail in resolving the issue that had been causing as well as costing me so much. While they’re a bit on the pricier side, you definitely get what you pay for with Black Lake Plumbing. The only reason this is a four-star review instead of five is that "they don’t offer Veterans Discounts", which would have been a nice gesture. Despite that, the quality of their work made it well worth the cost. Overall, I would highly recommend Black Lake Plumbing for anyone in need of reliable plumbing services in the Olympia area. It was well worth it! Respectfully, G *my personal experience.
I contacted Black Lake Plumbing for some small residential plumbing repairs and installation of a home well-water filtration system in Rochester. Chris the owner spent the entire day installing the water filtration system I purchased online to include adding pipes under the home to ensure the system performed properly. When he realized the pre-filter provided with the system was inadequate, he drove back to Olympia to purchase the correct pre-filters for the system. He was incredibly meticulous and ensured the system was properly installed. His customer service and thoroughness were incredible and greatly appreciated. He is also a big supporter of Veterans which I also greatly appreciated. He did such a great job that I have already contracted him to do some more work at our home. I am a lifetime customer of Black Lake Plumbing because of Chris's impressive efforts and amazing workmanship. Contact Black Lake Plumbing for your plumbing needs and you will not be disappointed!
Business details
Service area
Based in Maple Valley. Serves 4 nearby cities within 20 miles:
Black Lake Plumbing