Bill Nance Plumbing & Heating
Plumber · Brighton, CO
Our verdict
4.5★ across 62 reviews; 60 of 68 analyzed are 5-star; themeCounts professional=30, fast_response=15, fair_pricing=5 — 3rd-generation family shop; pricing cited as 'extremely reasonable' in multiple quotes and no trip charge vs competitors.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 68 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
No trip charge policy called out vs competitor $68 show-up fee; pricing cited as well below other estimates in 3 of 12 analyzed quotes (fair_pricing=5)
2 cited reviews
“No trip charge (another company wanted $68 just to come out - with none of that applied to repair). They called within the window specified and were on time for the appointment. I was STUNNED at how reasonable the repair was.”
“I am extremely pleased with the tankless hot water heater that Josh Nance installed for me. He did not try to oversell me on size, and his price came in below the other estimates received.”
Cited in 3 of the 68 reviews we analyzed — 1 cited review not excerpted here.
Water heater installations cited in 16 of 68 analyzed service mentions — tankless install priced below Home Depot and other estimates, no overselling on size
1 cited review
“I am extremely pleased with the tankless hot water heater that Josh Nance installed for me. He did not try to oversell me on size, and his price came in below the other estimates received.”
Cited in 2 of the 68 reviews we analyzed — 1 cited review not excerpted here.
fast_response in 15 of 68 analyzed reviews; same-day hot water restoration confirmed in 1 review (coRj2SrQ2mBjjUbo4MdA)
1 cited review
“No trip charge (another company wanted $68 just to come out - with none of that applied to repair). They called within the window specified and were on time for the appointment. I was STUNNED at how reasonable the repair was.”
Cited in 2 of the 68 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1 Yelp review documents dismissive phone manner — customer told to 'find another plumber' when asking about a month-old estimate; 6 total 1-star reviews in 68 analyzed
“I called four weeks ago to have a meter installed on my sprinkler system, no one called or came by to give me an estimate. I called today and was laughed at when I asked what the problem was. I was told by Karl to find another plumber.”
slow_response in 2 of 68 analyzed reviews; 1 Yelp 1-star reports being laughed at and told to find another plumber when following up on a 4-week-old estimate request
“I called four weeks ago to have a meter installed on my sprinkler system, no one called or came by to give me an estimate. I called today and was laughed at when I asked what the problem was. I was told by Karl to find another plumber.”
Keep it in proportion: these concerns are cited in 1 of the 68 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I have used Nance before and they have done great work but now there true colors have come forward. I called four weeks ago to have a meter installed on my sprinkler system, no one called or came by to give me an estimate. I called today and was laughed at when I asked what the problem was. I was told by Karl to find another plumber, they were to busy! With this kind of Karl attitude they won't be in business …”
“I had Nance do some work for me in the past, ($2500) they installed a heater in my garage and did a great job. About 4 weeks ago I called to have a meter installed on my sprinkler system, he said he would be out to look at it. I called today to find out why no one ever came by or called, he laughed and said sorry about that. I asked him what was so funny and he said "well we have been busy" again I asked why is …”
Positive
“Nothing but great things to say! Had a huge issue with our plumbing throughout the whole house & these guys were on it. Not to mention we really appreciate the fact that these guys are 3rd generation & their quality of work shows.”
“The crew that came to my condo, to help with a stopped up toilet, was great. Friendly, professional and helpful. They managed to help with a few other plumbing related items in the other bathrooms as well (thanks!). The price I was quoted is what I paid. I would recommend Bill Nance Plumbing & Heating to anyone! Thanks for a fast and great job!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Dec 2025.
Across platforms
1 Yelp 1-star review describes a dismissive call interaction contrasting with the predominantly positive Google experience, though the gap is isolated to that one incident.
Should you hire Bill Nance Plumbing & Heating?
Best for
- Budget-conscious homeowners
Hire if
- You need transparent, predictable pricing with no surprise fees
- You need high-quality work that holds up over time
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
Own Bill Nance Plumbing & Heating?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Bill Nance Plumbing & Heatingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Hudson · Westminster · Platteville · Watkins