Big Brother Plumbing Services
Fast Response
Reviewers confirm quick response
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Unknown
Based on review analysis
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 28 reviews
Our Verdict
#12 of 17 in Irving, TX
Hire if: You need high-quality work that holds up over time
Hire if: You need a plumber who actually shows up when scheduled
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need detailed walkthroughs and written estimates before work starts
How they score across what matters
Based on 32 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 28 Reviews Tell Us
Emergency Response
Pre-icestorm emergency callout: Eddie quickly fixed the issue and used a pipe camera to identify root cause
What To Watch Out For
$275 quote for an outdoor spigot swap (customer supplied part) called 'greedy' vs $75 from competitor (1 of 32, expensive themed 1)
Communication
$275 quote for an outdoor spigot swap (customer supplied part) called 'greedy' vs $75 from competitor (1 of 32, expensive themed 1)
Pricing
$275 quote for an outdoor spigot swap (customer supplied part) called 'greedy' vs $75 from competitor (1 of 32, expensive themed 1)
Customer reviews
Reviews from Google, Yelp & more
Eduardo and Jose were very effective and handled this promptly. They were polite and kind. Would recommend!
We called several plumbing companies this evening and were very thankful that this company still had technicians available just before the ice storm. Eddie came out to our home, quickly fixed the plumbing issue, and was able to identify the root cause using his pipe camera. We’re grateful it turned out to be an easy fix and really appreciated the great service.
great service! affordable plumbers! 10/10 recommend - traveled all the way to Waxahachie Tx
Extremely expensive company. Not competitive at all. They wanted to charge $275 for an outdoor faucet ( spigot) replacement. I told them I have the new faucet with me. Just need to unthread the old one from socket and insert a new one. No sheet rock removal from behind the wall needed. Just a simple job that did not require soldering. I called another company and they did it in five minutes. They only charged me $75. . Greedy company over charging.
Absolutely fantastic service and team. Had done a complete pipe replacement from cast iron to pvc. Not only were they efficient time wise but they took care of shoddy work done by previous plumbers that was hidden. Also the best price by far out of the 3 companies that I inquired with. They got delayed by a couple days because of weather, but to make up for the time lost they stayed late multiple days to get the job done by the deadline they set out (Eddie). Seamless from the workers to the back office keeping me updated constantly with how the project was going through out the whole time (Jessica). Absolutely would recommend 10/10.
I recently had the pleasure of working with Big Brother Plumbing, and I cannot recommend them highly enough. From start to finish, the experience was outstanding. The team was professional, courteous, and extremely knowledgeable. They arrived promptly at the scheduled time and quickly diagnosed and resolved the plumbing issues I was experiencing.
They worked with my family on budget ! They were extremely proficient and professional! The work was also warranted and turned out great! I highly recommend them ! Great work and very compassionate for their customers !
Please know that your awesome worker Eddie Rojo did a fantastic job for us. He was very thorough and completed this job in a very timely manner. I would highly recommend him and your company again. Thank you so much!!!!
Eduardo did a great reasonable quote and consultation. Im a General Manager a hotel and had a leak effecting 3 floors of room numbers. Eduardo and team did the job less than 8hrs and fast with great detail.
Eddie with Big Brother plumbing did an excellent job on our new sewer clean out and plumbing. They completed it in a timely manner with no inconvenience to us. I highly recommend Eddie and his crew.
They are great and respond to any needs you have regarding plumbing. Very knowledgeable and they fix your problems. I highly recommend to anyone!!
Big Brother Plumbing did a great job finding a water leak under the house and repaired it very quickly! Thank you for doing a great job!
Great company! Helped me in a timely manner and very helpful with all my questions - Very honest and professional! thank you big brother!
Eddie did a great job. He fixed the issue. He was on time. The company communicated what to expect. The cost was what was expected.
Eddie and his helper were polite, kind and efficient! I’ll ask for them again for any appliance work needed! Love these guys!
Business details
Service area
Based in Irving. Serves 26 nearby cities within 20 miles:
Big Brother Plumbing Services