BHS Plumbing LLC
Plumber · Green Bay, WI
Our verdict
Fast emergency response with strong workmanship, but pricing is steep and follow-through on multi-phase jobs deteriorates significantly after initial work.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
4 of 5 reviewers praise rapid response times and availability for emergency calls
Cited in 4 of the 5 reviews we analyzed.
4 of 5 reviewers highlight professional workmanship and thoroughness on completed work
Cited in 4 of the 5 reviews we analyzed.
Owner Bruce personally invests in customer satisfaction, following up after projects and answering detailed questions
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Complete communication breakdown after initial service: customer's text (Oct 31) and email (Nov 2) requesting invoice update and work cancellation received zero response from BHS
Cited in 1 of the 5 reviews we analyzed.
Red flag
1 of 5 reviews (20%) documents extended delays in responding to customer requests even after payment—nearly 3 weeks to respond after 50% deposit, requiring threat of refund to get action
Cited in 1 of the 5 reviews we analyzed.
Red flag
High variance in dimension scores (34) indicates inconsistent service—excellent for emergencies but poor for larger, multi-phase projects requiring coordination
Cited in 2 of the 5 reviews we analyzed.
Pricing fairness score of 25/100: one customer paid $2,200 for half an invoice on a bathroom renovation with significant issues requiring return trips
Cited in 1 of the 5 reviews we analyzed.
Quality control issues on initial visits—incomplete work, incorrect installations (condensate line terminated incorrectly, missing colored washers on hookups), and failure to bring required supplies
Cited in 1 of the 5 reviews we analyzed.
Severe follow-through failure on multi-phase projects: 7+ week delay between initial work (July 17) and final resolution (September 5), with a leaking condensate line causing water damage to stored belongings
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Working with BHS has been incredibly frustrating from the start and should have thrown up red flags. After paying my 50% invoice down it took me nearly three weeks and a threat of a refund to get a response. We scheduled that the guys would be there at 8am, they didn't end up showing up until 10:30 with zero communication from anyone. I ended up messaging Bruce to find out what was going on. They then had to leave …”
Positive
“I’ve called BHS several times over the past few years for both minor fixes and larger issues. They're responsive, efficient, professional, and helpful. Highly recommend.”
“Great company! Bruce is a delight to work with. Prompt, accommodating and thorough. Will recommend anytime!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 22 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire BHS Plumbing LLC?
Best for
- Emergency and same-day calls
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need predictable, consistent service across every visit
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own BHS Plumbing LLC?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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