Bentley's Plumbing & Electrical Co
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No response data yet
Not Verified
No emergency data in reviews
Unknown
Fair Pricing ✓
1 concern
1 Yelp reviewer reports $1,600 labor charge for under 2 hours on an emergency water heater replacement — characterized as taking advantage of an emergency situation. BBB rating is C+ with no accreditation.
Trust Score: 85/100 · Based on 21 reviews
Our Verdict
#7 of 10 in Aiken, SC
No standout specialties
- You're highly price-sensitive
Hire if: You need high-quality work that holds up over time
Hire if: You need a plumber who actually shows up when scheduled
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need guaranteed sub-hour response for true emergencies
How they score across what matters
Based on 13 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 21 Reviews Tell Us
Emergency Response
No reviewers specifically mention emergency response times
What To Watch Out For
Demand often exceeds capacity — customers advised to be patient due to high bookings; may not be available for true emergencies without advance scheduling.
1 Yelp reviewer reports $1,600 labor charge for under 2 hours on an emergency water heater replacement — characterized as taking advantage of an emergency situation. BBB rating is C+ with no accreditation.
Quality & Professionalism
Work quality praised in 4 of 13 reviews (themeCounts.workmanship=4): multi-trade capability (plumbing + electrical) cited, including siding reattachment on top of core repair.
Pricing
Fair pricing cited in 3 of 13 analyzed reviews (themeCounts.fair_pricing=3); one customer reports company talked them out of over-purchasing services and saved them money — rare integrity noted explicitly.
Customer reviews
Reviews from Google, Yelp & more
Friendly service over the phone and in person. Leak found this morning and being fixed at the moment. Thank you so much!!!
They were promt, servicesable, polite, friendly, reasonable. I appreciated their coming to repair the the electrical to the outside of my home meter and pole. They did a great job, they also reattached the siding that was pulled down, took another worry of me regarding water damage. I am now ready for Dominion to completely the work. Thank you Bentley Plumbing and Electrical.
Super clean. Staff friendly and professional. They sanitize after every customer checks out
Mr Bentley replaced an old tankless water heater and charged me $1600 labor for less than 2 man hours of work. Outrageous to charge this much for a replacement water heated when most of the work had already been done . Although the unit was replaced in an expedient manner Mr Bentley definitely took advantage of the situation . I would be aware before you call Bentleys plumbing to have any work done especially if its an emergency. I understand emergencies I deal with them on a daily basis in my profession . But to take advantage of someones plight is unprofessional. My attorney does not charge $800 an hour under any circumstance. I will never call Bentleys plumbing to do any work for me in the future Ansetmo L. Arthur MD FACC
Matthew is the best! However, everyone who works here is very knowledgeable and friendly! They have done electrical work in several rooms, helped troubleshoot and fix things like ceiling fans and toilets, and have installed an electric water heater in our home. They are very reasonable with pricing and provide high quality work. They are very busy because they are so efficient and professional. So occasionally they probably won't be able to get to your place right away. However, that means that people trust them, so be patient. They are worth the wait.
Friendly staff, very reasonable prices. They do what needs to be done without pressure for more than the minimum services needed.They actually saved us money by telling us we didn't need as much as we had planned. Rare integrity in a Company today. I would highly recommend them.
Bentley Plumbing & Electrical Reviews - Aiken, SCAngie's Listhttps://www.angi.com › SC › AikenAngie's ListThis company is extremely professional from the initial phone call to the completed service. I have used them many times for both plumbing and electrical needs.4.7(39)
Exceptional service and support. Knowledgeable professionals, fair prices, responsive service. The best place to call for plumbing or electrical. Did a great job installing our new antenna!
Used for plumbing and electrical work. They showed up, were professional, fixed or installed what we asked and were reasonable priced. Definitely will use again when needed.
Mike’s expertise and professionalism were greatly appreciated
Great service, knowledgeable and friendly techs.
Reliable, reasonable rates. Excellent work.
Fast and friendly!
Business details
Service area
Based in Aiken. Serves 2 nearby cities within 20 miles:
Bentley's Plumbing & Electrical Co