Benjamin Franklin Plumbing
Plumber · Winchester, VA · Open 24 hours per Google listing
Our verdict
Same-day emergency response with transparent pricing and thorough explanations—Jacob's the standout tech here.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #12 of 15 plumbers we've reviewed in Winchester, VA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Consistently fast response times, including same-day emergency appointments during business hours
1 cited review
“They were able to get me in same day and extremely communicative.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
All 5 reviewers praise technician professionalism and knowledge, with repeated mentions of Jacob's politeness and expertise
3 cited reviews
“takes the time to explain what he is doing, and answers my questions.”
“He was very polite and did the job quickly.”
“Gave us options, and reasonable prices.”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Transparent communication with options and explanations; 4 of 5 reviews highlight taking time to explain work and answer questions
2 cited reviews
“takes the time to explain what he is doing, and answers my questions.”
“Gave us options, and reasonable prices.”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Property-conscious work practices—one review notes technician used shoe covers and floor protection during invasive repairs
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Benjamin Franklin Plumbing is my go-to for any plumbing need. I have utilized their services several times, and each time the experience has been excellent. Jacob is very professional, knowledgable, takes the time to explain what he is doing, and answers my questions. I could not be happier with the service I have received.”
“Pierce repaired my pipe under the house today that had water pouring out of it. My water bill had increased substantially and I had no idea where the leak was causing my bill to go up so much. He was very polite and did the job quickly. I was so very happy to have someone come into my house.That was able to solve my problem and do a great job”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 45 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
Own Benjamin Franklin Plumbing?
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Nearby: Winchester · Bluemont · Markham