Benjamin Franklin Plumbing of Lancaster

Todd was extremely professional. He took the time to help me understand what the issues were along with the options for repair. I was completely comfortable with him and appreciative of the time that he took to help me understand what I needed to know about my drain issues. I would definitely recommend him

Needed kitchen and bathroom faucets replaced. Easy to schedule with a convenient time for installation. Jon the Service Tech was here within the window of time provided and performed a quick install and when completed ran through all that was done and the warranty in his work as well as the warranties of the faucet manufacturers. Very satisfied and Jon was very pleasant and easy to deal with. All are highly recommended!

I had a Friday night plumbing problem. I called BFP and Joe was there in an hour. He was polite and honest, he worked till 9pm to get my shower valve replaced, added a new faucet kit! He interacted with my wife and 3 children in a friendly and thoughtful manor. I will certainly recommend him! 5🌟s!

Matthew Stover came to my home today to replace a shower valve and install new hardware, and I couldn’t be more pleased with the experience. He was professional, courteous, and clearly knowledgeable about his work. Matthew took the time to complete the job efficiently while still paying attention to detail, and everything was finished in a timely manner. I especially appreciated his kind and respectful demeanor throughout the visit. He worked neatly, communicated clearly, and made the entire process smooth and stress-free. It’s always refreshing to work with someone who is both skilled and personable. I would absolutely recommend Matthew Stover to anyone in need of plumbing services and would gladly have him back for future work.

Todd did a fantastic job when he came out. He explained the process of the work he was doing and was very thorough to ensure it was done correctly. They timely sent out a crew to dig up the pipe that was causing problems. Everyone was very kind and hard working. They were even careful to leave our sidewalk intact, when we had anticipated it being demolished.