Benjamin Franklin Plumbing of Florence

Haven't had work done yet, just an estimate by Mr. Jay Chinn. He was very kind, knowledgeable, and professional. He also took the time to actually understand and see what the issue was and how to resolve it. He represents the company very well. I also appreciate that this company doesn't charge to come out and to give a quote like most other companies. For families like us it helps a lot!

Our Technician David was Amazing! He showed up on time. He was friendly. The Saints should know about this company, he treated us with respect, grace, and kindness. We’re definitely using this company again. Would recommend to Churches, Business Owners, Homeowners, any other property that needs a plumber or sewer work done. 5 stars ⭐️

After hour standby call. Bennie Wilson was great. He let us know he was on the way, He was very knowledgeable, polite, explained the problem that is causing the constant reoccurring issue and how we can get it stopped. Gave us a quote for the possible repair work. This is the second time using BF. We have been very please with their professional work, time frame of work, help out in emergencies. We will continue to call them for any of our plumbing needs. Thank you Bennie and the BF company. Yall are great.

Bennie was very professional and very helpful in explaining how to solve our problems. We had leaks and water heating issues. The pipes were replaced, new box installed for the washing machine, but the best thing he did for us was installing a water heater pump that circulates the hot water in the house! We no longer have to wait 20/30 minutes for the water to heat up to take a shower! We turn the hot water on and it’s actually hot! Yay! Thank you Bennie for recommending the water heater installation, it’s the best Christmas gift we could ever ask for.

Joel did an amazing and very professional job! He provided a very thorough and clear estimate and explained exactly what needed to be done. He was able to get me scheduled in a timely manner and even offered me a less expensive option. I would highly recommend his services!