Benjamin Franklin Plumbing
Unknown
No response data yet
Claims 24/7
Self-reported — not confirmed by reviews
Premium
Based on review analysis
3 concerns
Multiple reports of unreachable phone lines during service attempts, Confirmed appointments with no shows, Plumber unable to complete basic sink installation after two visits
Trust Score: 62/100 · Based on 47 reviews
How they score across what matters
Based on 0 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 47 Reviews Tell Us
Emergency Response
No reviewers specifically mention emergency response times
What To Watch Out For
Poor phone responsiveness and communication
Missed scheduled appointments
Inconsistent service completion quality
Multiple reports of unreachable phone lines during service attempts
Confirmed appointments with no shows
Plumber unable to complete basic sink installation after two visits
Quality & Professionalism
Experienced and knowledgeable technicians
Quality workmanship with multi-year warranties
Inconsistent service completion quality
Communication
Educational approach explaining systems to customers
Poor phone responsiveness and communication
Customer reviews
“Benjamin Franklin plumbing did an excellent job clearing out my plumbing clean out. My technician was very experienced and explained everything to me. He also educated me on the other systems at my home.”
“I'm now trying to set up an appointment for "Ben Franklin maintenance plan" I purchased when I bought my hot water heater, but there's no answering of the phones, at all. I tried every phone number. I waited on hold multiple times during a two day period. I finally made an appointment online and they never showed.”
Business details
Service area
Based in Bethlehem. Serves 3 nearby cities within 20 miles:
Benjamin Franklin Plumbing