Bay Area Plumbing & Septic LLC
Plumber · Green Bay, WI · Open 24 hours per Google listing
Our verdict
Fast emergency responder with strong workmanship, but pricing transparency is a major concern and customer service has shown unprofessional behavior.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency responsiveness—multiple reviewers praise quick arrival times, including same-day Sunday response to urgent water tank leak
1 cited review
“Extremely knowledgeable and able to come quickly and help us resolve our issue”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Consistently high-quality workmanship across repeat jobs, with 4 of 5 reviewers explicitly praising work quality and professionalism
1 cited review
“Tom has done a couple jobs for me and has done great work”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Strong technical knowledge—reviewers report detailed explanations of work and preventative maintenance advice
2 cited reviews
“Extremely knowledgeable and able to come quickly and help us resolve our issue”
“Tom has done a couple jobs for me and has done great work”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Unprofessional upselling behavior—placed company stickers on customer's equipment they didn't install, including a warranted water heater from another company, resulting in 1-star review
“Put their stickers all over my equipment they didn't install”
Pricing fairness rated 0/100 with no positive pricing feedback in any review
“Put their stickers all over my equipment they didn't install”
2 more cited reviews
“Extremely knowledgeable and able to come quickly and help us resolve our issue”
“Tom has done a couple jobs for me and has done great work”
Cited in 5 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Keep it in proportion: these concerns are cited in 5 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Wasn’t going to leave a review until I noticed they put their stickers all over my equipment they didn’t install including hot water heater that is still under warranty with another company.”
Positive
“Bay Area helped us with a well and septic inspection as well as jetting our pipes. They were extremely knowledge and able to come quickly and help us resolve our issue. They were able to answer all of our questions and talk us through some tips on how to extend the life of our septic. Highly recommend!”
“Tom has done a couple jobs for me and has done great work. He also has great communication! Will continue to work with him going forward.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 11 reviews so far. Treat this as a first read.
Newest review in our sample: Dec 2024.
Should you hire Bay Area Plumbing & Septic LLC?
Best for
- Emergency and same-day calls
- Drain and sewer work
- Emergency and burst pipe repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need predictable, consistent service across every visit
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Bay Area Plumbing & Septic LLC?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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