Bay Area Plumbing & Septic LLC
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Premium
Based on review analysis
1 concern
Unprofessional upselling behavior—placed company stickers on customer's equipment they didn't install, including a warranted water heater from another company, resulting in 1 star review
Trust Score: 0/100 · Based on 11 reviews
Proceed with careOur Verdict
#18 of 19 in Green Bay, WI
- Emergency and same-day calls
- Drain and sewer work
- Emergency and burst pipe repair
- You're highly price-sensitive
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need fast same-day or after-hours response
Caution if: You need predictable, consistent service across every visit
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need detailed walkthroughs and written estimates before work starts
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 11 Reviews Tell Us
Emergency Response
Exceptional emergency responsiveness—multiple reviewers praise quick arrival times, including same-day Sunday response to urgent water tank leak
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
Pricing fairness rated 0/100 with no positive pricing feedback in any review
Unprofessional upselling behavior—placed company stickers on customer's equipment they didn't install, including a warranted water heater from another company, resulting in 1 star review
Quality & Professionalism
Consistently high-quality workmanship across repeat jobs, with 4 of 5 reviewers explicitly praising work quality and professionalism
Communication
Exceptional emergency responsiveness—multiple reviewers praise quick arrival times, including same-day Sunday response to urgent water tank leak
Pricing
Pricing fairness rated 0/100 with no positive pricing feedback in any review
Customer reviews
Reviews from Google, Yelp & more
Bay Area helped us with a well and septic inspection as well as jetting our pipes. They were extremely knowledge and able to come quickly and help us resolve our issue. They were able to answer all of our questions and talk us through some tips on how to extend the life of our septic. Highly recommend!
Tom has done a couple jobs for me and has done great work. He also has great communication! Will continue to work with him going forward.
Tom was great to work with! He helped us with a repair that had a very tight time line. Tom was very professional and kept us informed of the work he needed to do. We highly recommend him.
Wasn’t going to leave a review until I noticed they put their stickers all over my equipment they didn’t install including hot water heater that is still under warranty with another company.
By far one of the best experiences I’ve had with anyone working on our house. Tom was very friendly, professional and passionate about his work. Showed up on a Sunday with out hesitation to help fix our leaking water tank and replaced it with in an hour. I will definitely be calling him again to replace our water softener and for any other plumbing issues we have.
Business details
Service area
Based in Green Bay. Serves 6 nearby cities within 20 miles:
Bay Area Plumbing & Septic LLC