Battavio Plumbing Heating and Cooling
Plumber · Conshohocken, PA · Open 24 hours per Google listing
Our verdict
Excellent workmanship and emergency response, but communication breakdowns and pricing concerns have frustrated at least one commercial customer.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Fast emergency response: Arrived within 24 hours during weekend boiler failure and completed full system replacement same day
1 cited review
“They were at our house by 8am Tuesday morning.”
Professional technicians who respect customer property and avoid upselling: Multiple reviewers praised technicians for not pushing unnecessary work
1 cited review
“Never once did I feel he was trying to gouge me for problems.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Thorough workmanship with follow-up: Installation work described as hands-on from quote through completion, with free repairs identified post-installation
Cited in 1 of the 5 reviews we analyzed.
Strong Google presence: 4.8/5 rating across 204 reviews indicates consistent positive customer experience at scale
3 cited reviews
“Riley has gone above and beyond to keep our system running!”
“They were at our house by 8am Tuesday morning.”
“Never once did I feel he was trying to gouge me for problems.”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Commercial contract reliability: 1 of 5 reviewed customers reported contract cancellation and unresponsive communication on commercial PM work, suggesting potential scaling issues
“I emailed the assigned rep multiple times with no response.”
Communication failures on commercial accounts: Customer reported multiple unanswered emails to assigned rep and had to escalate to corporate office
“I emailed the assigned rep multiple times with no response.”
Questionable diagnostic billing: $80 'diagnostic' charge applied after customer declined $500 quote for straightforward sensor issue
“I emailed the assigned rep multiple times with no response.”
Failure to honor contracted commitments: Backed out of agreed PM contract citing capacity issues, with inconsistent explanations
“I emailed the assigned rep multiple times with no response.”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“We engaged Battavio Heating and Plumbing for a plumbing inspection and PM contract, but the experience felt far more like a sales exercise than a service engagement. During the plumbing inspection, a simple sink sensor issue was flagged. When I asked for a quote, it came back at $500. I told the technician I would handle it myself. Despite that, the invoice later included an additional $80 “diagnostic” charge, …”
Positive
“Battavio is the best. Riley has gone above and beyond to keep our system running! Best HVAC team around!!”
“Great gas furnace installation. On time as scheduled, informative as to the process and operation. Excellent follow-up for a minor change at no cost that was realized after the install. Thanks to Shawn and Tyler. Bill Hosier planned and executed hands-on from the quote to the last bolt installed. Plus he helped me with the PECO rebates and tax credit.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 206 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire Battavio Plumbing Heating and Cooling?
Best for
- Emergency and burst pipe repair
Hire if
- You need high-quality work that holds up over time
- You need a plumber who actually shows up when scheduled
Think twice if
- You need predictable, consistent service across every visit
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Battavio Plumbing Heating and Cooling?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Battavio Plumbing Heating and Coolingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Concordville · Phoenixville · Coatesville · Philadelphia