A.W. Holmes Contracting, LLC

Both techs arrived ahead of schedule to work on my tankless hot water heater and wasted no time getting to the bottom of the issue. The were able to isolate the fault get my unit operating again while we wait on the replacement part to arrive. Fantastic service all around!!

I had A.W. Holmes completely renovate both my kitchen and my master bath. These were huge jobs as my house was built in 1940. I will always call on them (especially J.T.!) to work on any project in my house. They are professional and they work to solve issues. Which my house had a ton of! They are honestly the best and very fair with pricing.

Sherrie was a great contact! She kept the project on track and within budget! Patrick and Kyle did the repair! Very professional service. Thank you A.W!

First off, the technicians were extremely nice and fixed the issue in a timely manner. My issue is with the manager, Sherri/Sherry (not sure of the spelling). She was very unprofessional and rude to not only myself, but my husband and mother. My insurance company requested a invoice with the exact issue listed on the invoice and she refused to put what the cause for the blockage was. The technician did advise while he was at our home that the cause could have possibly been bits and pieces of cleaning wipes, but we needed it in writing which is why we contacted the office because he did not list that on the initial invoice. The manager spoke with my husband and stated, "I know what you all are trying to do, its commit insurance fraud and I wont assist in that". We were completely blindsided by that statement. My assigned insurance adjuster was also baffled by the managers behavior and rude remarks. She was very unkind, over talked me, said I was being worrisome towards her for continuously trying to get the invoice that I was owed and stated she refuses to further assist me for my insurance claim process to move forward. My home warranty company sent A.W. Holmes Contracting, LLC to my home and I wish they hadn't. We as customers put out too much money to these companies to receive service such as this. WORST EXPERIENCE EVER!

They were quick to take the service call fee for my warranty company and told me they would have an approval to fix my shower within two days max, it has been over a week and I keep calling the office and getting nowhere. I’m going to have to pay another company to come finish this job since this one clearly has no intention of taking care there customers. Looking at other reviews, it’s clear this is not an isolated incident. Update. They completely lied about my shower and it was fixed in under an hour by another company. I didn’t need to remove a wall out of another bathroom as these guys told me. If you want an honest, reputable plumber, call Cecilia’s Home Repair.