Avid Plumbing LLC
Plumber · Madison, WI
Our verdict
4.9 stars across 914 reviews; Avid handles same-day water heater emergencies (including after-hours owner follow-up) and honored a 2-3 month old quote without re-pricing — pricing cited favorably in 4 of 5 analyzed reviews.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #4 of 15 plumbers we've reviewed in Madison, WI · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Same-day water heater diagnosis and next-morning installation for urgent breakdowns — owner stayed after hours to walk customer through options
1 cited review
“Avid Plumbing deserves every bit of this 5-star review. I'm a salon owner, and our water heater completely failed in the middle of a busy workday with over 10 stylists fully booked — it was incredibly stressful. Avid was able to arrive the same day, quickly diagnose the problem, and clearly walk me through all of my options.”
Quoted price honored months later; plumber-cost mentioned in 4 of 5 analyzed reviews, consistently called fair
2 cited reviews
“They honored the quote that was 2-3 months old by that point and coordinated repairs quickly. Finished everything in less than two days and left the area cleaner than before they arrived.”
“Got a couple emailed quotes for a new water heater, the Avid quote was much lower than the other for the exact same brand and size compared to another company. Bill matched the quoted price.”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Technicians proactively flag hidden problems and leave work area cleaner than found
1 cited review
“They honored the quote that was 2-3 months old by that point and coordinated repairs quickly. Finished everything in less than two days and left the area cleaner than before they arrived.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Eric was so professional, was able to find some hidden problems, and everything was at a price that didn't break the bank. Everyone at Avid has been very kind and detailed when conducting their work and showing me exactly what they were fixing and provided clear, next steps for me. I'll be using them again for future services and I'll be recommending them to friends and other businesses I know!”
“We required original pipes to be replaced in our home from the kitchen sink to a drain located under the basement floor (concrete). Avid was quick to respond and offer us options. They were patient while we shopped around and looked at potential remodel options. In the end, we only repaired what needed to be done. They honored the quote that was 2-3 months old by that point and coordinated repairs quickly. …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 914 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire Avid Plumbing LLC?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Water heater install/repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need transparent, predictable pricing with no surprise fees
Think twice if
- You need warranty-grade work on a complex or high-stakes install
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
Own Avid Plumbing LLC?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Madison · Cross Plains · Evansville